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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2018-02-02T05:38:22 https://forum.autopumpkin.com/feed.php?f=3&t=2857 2018-02-02T05:38:22 2018-02-02T05:38:22 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=13151#p13151 <![CDATA[Re: Help finding latest firmware for my device]]> that mcu doesn't suit yours,please don't do that.
Regards

Statistics: Posted by Jammy — Fri Feb 02, 2018 5:38 am


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2018-02-01T12:39:25 2018-02-01T12:39:25 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=13137#p13137 <![CDATA[Re: Help finding latest firmware for my device]]>
I contacted customer support and am awaiting their response.
In the meantime I did some research and found higher versions of the MCU.
The version I had was MTCB-KLD6-V2.85 and I found a version V2.86, and even higher.
Could this be a possible solution to the problem, could this bring the screen back up after flashing a new MCU?

Regards

Statistics: Posted by RifleFish — Thu Feb 01, 2018 12:39 pm


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2018-01-31T02:02:23 2018-01-31T02:02:23 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=13100#p13100 <![CDATA[Re: Help finding latest firmware for my device]]> you can leave message in your order,our customer service will check it and feedback to our technical.
Regards

Statistics: Posted by Jammy — Wed Jan 31, 2018 2:02 am


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2018-01-30T08:05:10 2018-01-30T08:05:10 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=13067#p13067 <![CDATA[Re: Help finding latest firmware for my device]]> Statistics: Posted by RifleFish — Tue Jan 30, 2018 8:05 am


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2018-01-30T06:45:08 2018-01-30T06:45:08 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=13062#p13062 <![CDATA[Re: Help finding latest firmware for my device]]> so you can contact the customer service where you bought the unit to return it for repair.
Regards

Statistics: Posted by Jammy — Tue Jan 30, 2018 6:45 am


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2018-01-26T11:59:43 2018-01-26T11:59:43 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12952#p12952 <![CDATA[Re: Help finding latest firmware for my device]]>
I've made a video of the problem, you can find it

The device is bought on AliExpress with the following information:
Order ID: 76362748779892
Order date & time: 06:36, June 26, 2016

Regards

Statistics: Posted by RifleFish — Fri Jan 26, 2018 11:59 am


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2018-01-26T03:41:22 2018-01-26T03:41:22 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12938#p12938 <![CDATA[Re: Help finding latest firmware for my device]]> please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.
Could you mind show us an video to me? I will show it to our engineer and hope getting an solution.
Regards

Statistics: Posted by Jammy — Fri Jan 26, 2018 3:41 am


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2018-01-25T18:05:03 2018-01-25T18:05:03 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12914#p12914 <![CDATA[Re: Help finding latest firmware for my device]]> The problem is still not solved with that firmware, I keep getting a black screen after booting the device.
What now?
Regards

Statistics: Posted by RifleFish — Thu Jan 25, 2018 6:05 pm


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2018-01-25T06:09:28 2018-01-25T06:09:28 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12889#p12889 <![CDATA[Re: Help finding latest firmware for my device]]> it is strange. So here is the other version of the firmware.
https://mega.nz/#!gJNlTbwI!y_9pJo2Cuu0H ... dDQjBo8Lf8
You can flash it according to the video: https://www.youtube.com/watch?v=Vtfwfh0Olu4
Regards

Statistics: Posted by Jammy — Thu Jan 25, 2018 6:09 am


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2018-01-24T19:50:59 2018-01-24T19:50:59 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12857#p12857 <![CDATA[Re: Help finding latest firmware for my device]]> I found the extra settings, thank you for that. After that, I updated the firmware via the recovery boot.
This was completed, but now when I start up the device I only get a black screen after the starting animation.
The blue LED's of the buttons are lit, so the device is started up, but it only shows a black screen. What do I do with this?

Also, I'd like to know if there's an update to the maps for iGO. Could you check this for me?

Thank you in advance.
Regards

Statistics: Posted by RifleFish — Wed Jan 24, 2018 7:50 pm


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2018-01-20T05:29:33 2018-01-20T05:29:33 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12750#p12750 <![CDATA[Re: Help finding latest firmware for my device]]> here is the link of the firmware.
https://mega.nz/#!lFVVWS7Q!WvezHo2glWLu ... BNYnqVArUE
In fact,there is no extra settings option in this UI.The factory settings option is similar to it.
Regards

Statistics: Posted by Jammy — Sat Jan 20, 2018 5:29 am


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2018-01-19T16:53:51 2018-01-19T16:53:51 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12741#p12741 <![CDATA[Re: Help finding latest firmware for my device]]> I would like to know how I enter the extra settings for this particular device. I’ve seen some video’s on how to do it, but they all have a different user interface. Do you know how I enter the extra settings for this particular device?
Thank you!
Regards

Statistics: Posted by RifleFish — Fri Jan 19, 2018 4:53 pm


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2018-01-19T14:23:25 2018-01-19T14:23:25 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12737#p12737 <![CDATA[Re: Help finding latest firmware for my device]]>
Thank you for checking for me. But I think you forgot to include the link to the file.
Could you please send me the link again? Thanks

Best regards

Statistics: Posted by RifleFish — Fri Jan 19, 2018 2:23 pm


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2018-01-19T09:55:41 2018-01-19T09:55:41 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12732#p12732 <![CDATA[Re: Help finding latest firmware for my device]]> your is not the latest one.
Here is the latest one which update to 20161011.There is not obvious different between these two firmware.
Regards

Statistics: Posted by Jammy — Fri Jan 19, 2018 9:55 am


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2018-01-19T08:17:31 2018-01-19T08:17:31 https://forum.autopumpkin.com/viewtopic.php?t=2857&p=12723#p12723 <![CDATA[Re: Help finding latest firmware for my device]]>
I know you never suggest it, but I still want to know whether I have the newest version or not.
My current version is this:

MCU version
MTCB-KLD6-V2.85
Feb 21 2016 13:25:46

Android version
5.1.1

Kernel version
3.0.101+
root@chun #8
Mon Mar 28 17:06:16 CST 2016

Build number
rk3188-userdebug 28042016 17:25:07

Thank you in advance
Regards

Statistics: Posted by RifleFish — Fri Jan 19, 2018 8:17 am


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