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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2018-10-09T22:59:50 https://forum.autopumpkin.com/feed.php?f=3&t=9197 2018-10-09T22:59:50 2018-10-09T22:59:50 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=25103#p25103 <![CDATA[Re: Pumpkin 11-RQ0276E touchscreen partially working]]> Statistics: Posted by Ronald16v — Tue Oct 09, 2018 10:59 pm


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2018-09-26T03:52:42 2018-09-26T03:52:42 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=24804#p24804 <![CDATA[Re: Pumpkin 11-RQ0276E touchscreen partially working]]> about the touch screen issue,i suggest you contact the customer service or write to support@autopumpkin.com .
Regards

Statistics: Posted by Jammy — Wed Sep 26, 2018 3:52 am


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2018-09-24T11:32:29 2018-09-24T11:32:29 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=24785#p24785 <![CDATA[Re: Pumpkin 11-RQ0276E touchscreen partially working]]> I have the same problem with the same divice.
Any chance of another link to the data, its no longer available.
Thanks

Statistics: Posted by JJ1983 — Mon Sep 24, 2018 11:32 am


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2018-04-02T03:15:46 2018-04-02T03:15:46 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=20189#p20189 <![CDATA[Re: Pumpkin 11-RQ0276E touchscreen partially working]]> about the touch screen issue,i suggest you contact the customer service or write to support@autopumpkin.com .
Regards

Statistics: Posted by Jammy — Mon Apr 02, 2018 3:15 am


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2018-04-02T00:36:08 2018-04-02T00:36:08 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=20184#p20184 <![CDATA[Re: Pumpkin 11-RQ0276E touchscreen partially working]]>
After I posted the first time, I noticed that the top right and bottom right corner are working (about 1mm from the corners). It was working before I put this update.

ASCII PIC of the SCREEN
------------------------------------
|///////////////////////<->|
|<- this area works ->|
|//////////////////////////|
|//////////////////////////|
|//////////////////////////|
|///////////////////////<->|

Any thoughts ?

Statistics: Posted by Teiva — Mon Apr 02, 2018 12:36 am


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2018-04-02T00:12:21 2018-04-02T00:12:21 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=20183#p20183 <![CDATA[Re: Pumpkin 11-RQ0276E touchscreen partially working]]> Statistics: Posted by Teiva — Mon Apr 02, 2018 12:12 am


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2018-04-01T23:49:50 2018-04-01T23:49:50 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=20182#p20182 <![CDATA[Re: Pumpkin 11-RQ0276E touchscreen partially working]]>
Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID

Statistics: Posted by Teiva — Sun Apr 01, 2018 11:49 pm


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2018-04-01T23:45:35 2018-04-01T23:45:35 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=20181#p20181 <![CDATA[Re: Pumpkin 11-RQ0276E touchscreen partially working]]> For the record, the unit didn't become slow. It was slow from the beginning. It didn't become slow over time.

I've tried to access your page using safari, chrome, internet explorer, edge, and Firefox on Mac and Windows and none can access the file. I get a black screen with a grey circle, when I click on the circle I get two of the following error messages. Why can't I download the firmware from autopumpki.com instead of a NZ site?

Please send me a direct link and not some in between links on which I have to load some java applets or some shit like that. FFS!!!

-------- ERROR ------------
MEGA failed to load because of

The file "lang/en_785c586c3d62450f20bffb2904beca4fb1b1e7ed7b8635a2d683e7658833c3d9.json" could not be loaded.

Please click OK to refresh and try again.

If the problem persists, please try disabling all third-party browser extensions, update your browser and MEGA browser extension to the latest version.If that does not help, contact support@mega.nz
------------------------------

Statistics: Posted by Teiva — Sun Apr 01, 2018 11:45 pm


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2018-03-30T09:28:55 2018-03-30T09:28:55 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=19985#p19985 <![CDATA[Re: Pumpkin 11-RQ0276E touchscreen partially working]]> it is normal that the android system run slower than before after using for a long time.Here is the firmware you can have a try to solve this problem.
https://mega.nz/#F!cd1XEQBT!bpFEJtpzJBgi0mYQEWukNA
Please download the files to the root content of one sd card and insert it into the GPS slot.Then enter recovery mode and choose update the firmware from sd card or USB(if you place the files on the USB ) .
3.png

After the update,if the touch screen still doesn't works,please contact the customer service for the next solution.
Regards

Statistics: Posted by Jammy — Fri Mar 30, 2018 9:28 am


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2018-03-30T00:38:36 2018-03-30T00:38:36 https://forum.autopumpkin.com/viewtopic.php?t=9197&p=19972#p19972 <![CDATA[Pumpkin 11-RQ0276E touchscreen partially working]]>
I have a Pumpkin 11-RQ0276E and I've been terribly disappointed with it. It is so slowwwwwwww.. Each time maps and Spotify open the unit wants to terminate the processes and sometime it takes 15 minutes to get things going.

My issue over the past 3 months is that the left buttons don't work anymore except for the 'reset' button. The touch screen works only in some parts of the screen -- It works about 1cm from the top of the screen for about 1cm, then the rest doesn't work. In the follow ASCII Pic the areas with the '/' symbol don't work.

ASCII PIC of the SCREEN
------------------------------------
|////////////////////////|
|<- this area works ->|
|////////////////////////|
|////////////////////////|
|////////////////////////|
|////////////////////////|

The driver wheel button works so I can change the radio station but only to change the radio.

I have reset it to factory default by pressing the 'Rest' button on the left of the screen for about 20 seconds, then it gave me the following screenshots.
Pumpkin_Factory_reset_screen.JPG


I was able to select 'wipe all data/factory and cache reset' by short-pressing the 'Reset' button to navigate down the selection and by long-pressing to select it. It wipe everything and rebooted and I still the same issue.

Unit version info
-------------------
MCU = MTCC-KLD6-V2.97
Android= 5.1.1 (1024*600)
Build Number = rk3188-userdebug 14092016 12:18:29
Kernel version = 3.0.101+ root@xuchun #34, Tues Sep 13 19:02:33 CST 2016

Statistics: Posted by Teiva — Fri Mar 30, 2018 12:38 am


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