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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2016-10-06T03:00:32 https://forum.autopumpkin.com/feed.php?f=3&t=923 2016-10-06T03:00:32 2016-10-06T03:00:32 https://forum.autopumpkin.com/viewtopic.php?t=923&p=4006#p4006 <![CDATA[Re: reset system to factory setting]]> Sorry for the late reply due to the National Day.
Please take a photo to show us the current system version on your unit.
Regards

Statistics: Posted by Jammy — Thu Oct 06, 2016 3:00 am

]]> 2016-09-27T12:14:52 2016-09-27T12:14:52 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3915#p3915 <![CDATA[Re: reset system to factory setting]]> Statistics: Posted by johndom16 — Tue Sep 27, 2016 12:14 pm

]]> 2016-09-22T10:27:37 2016-09-22T10:27:37 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3861#p3861 <![CDATA[Re: reset system to factory setting]]> i just want to resest it and start from new ...
it works great

the mcu installed and the version is of aug 2016 ( it was may 2016)

Statistics: Posted by johndom16 — Thu Sep 22, 2016 10:27 am

]]> 2016-09-22T09:30:18 2016-09-22T09:30:18 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3857#p3857 <![CDATA[Re: reset system to factory setting]]> Could you please tell us if the unit works except the problem you described?
I don't know if you install the mcu file successfully.
Actually we have helped some of our clients solve the problem like you had.
Regards

Statistics: Posted by Jammy — Thu Sep 22, 2016 9:30 am

]]> 2016-09-21T20:17:09 2016-09-21T20:17:09 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3846#p3846 <![CDATA[Re: reset system to factory setting]]>

Statistics: Posted by johndom16 — Wed Sep 21, 2016 8:17 pm

]]> 2016-09-21T10:22:37 2016-09-21T10:22:37 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3837#p3837 <![CDATA[Re: reset system to factory setting]]> You need to choose the option "update system/mcu image from sd card and clear all up".
Then the unit will automatically flash the item.
Regards

Statistics: Posted by Jammy — Wed Sep 21, 2016 10:22 am

]]> 2016-09-20T11:35:57 2016-09-20T11:35:57 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3813#p3813 <![CDATA[Re: reset system to factory setting]]>
the cose 126 dosent erase the system ...

in the boot menu there is option : wipe and erase all system
mayb I need to choose this option ?
I hope it wont ruin my system ....

Statistics: Posted by johndom16 — Tue Sep 20, 2016 11:35 am

]]> 2016-09-20T10:03:01 2016-09-20T10:03:01 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3809#p3809 <![CDATA[Re: reset system to factory setting]]> After discussing your issue with the technician, he said that you could flash the unit with mcu file to solve the problem.
Here is the link of the mcu for your unit RQ0264.
https://mega.nz/#!FI9nXYjK!7Ms6pqWrj4bn ... q2EaCuxmds
You can refer the below forum to download and install the mcu.
viewtopic.php?f=18&t=14
Regards

Statistics: Posted by Jammy — Tue Sep 20, 2016 10:03 am

]]> 2016-09-20T08:15:10 2016-09-20T08:15:10 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3799#p3799 <![CDATA[Re: reset system to factory setting]]> I tried update the file as u said but still same result
attached a video after system update

https://www.youtube.com/watch?v=XVo9Qsg9pHs
I need your help
thanx

Statistics: Posted by johndom16 — Tue Sep 20, 2016 8:15 am

]]> 2016-09-18T11:14:15 2016-09-18T11:14:15 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3750#p3750 <![CDATA[Re: reset system to factory setting]]> Thanks for your quick reply.
That's strange problem, hope you can provide us a video to check.
And you can try to install the update firmware to solve this problem.
Here is the link for you.
https://mega.nz/#!ZYFCGIZY!vlVpc2S_zPiz ... xD2mRZkC60
Please download through your browser,copy all files to an empty sd card with FAT32 format, insert the sd card to GPS slot.
Power on the unit, press and hold the power button and the RST button for around 3-5 seconds,first release the RST button, then you release the power button, the unit will goes into a English version recovery menu.
Twist the volume button to choose the recovery option, and long press the power button to enter the "update system/mcu image from sd card and clear all up".
Regards

Statistics: Posted by Jammy — Sun Sep 18, 2016 11:14 am

]]> 2016-09-18T08:58:48 2016-09-18T08:58:48 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3736#p3736 <![CDATA[Re: reset system to factory setting]]> this is what I tried to do ...
when I want to reset the system I have a window asking me to enter a password ...no metter what password I enter
I cant reset it , I just want to erase the unit and start from fresh start

thanx

Statistics: Posted by johndom16 — Sun Sep 18, 2016 8:58 am

]]> 2016-09-18T07:52:46 2016-09-18T07:52:46 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3732#p3732 <![CDATA[Re: reset system to factory setting]]> I ever got the same problem like you, input the password 126, but the unit could not enter the factory settings.
And I used the easier way by doing the factory data reset to solve this problem, so I wanted to confirm if you tried this.
You don't need to enter the password to reset the system, just go to the Settings--backup and reset to do the factory data reset.
If I misunderstood you or you did not understand me, please take a short video to help us check, upload it to youtube, then send the link.
Regards

Statistics: Posted by Jammy — Sun Sep 18, 2016 7:52 am

]]> 2016-09-15T12:35:58 2016-09-15T12:35:58 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3703#p3703 <![CDATA[Re: reset system to factory setting]]> whats the password I need to enter pls in order to reset the system ?
thanx

Statistics: Posted by johndom16 — Thu Sep 15, 2016 12:35 pm

]]> 2016-09-14T08:09:34 2016-09-14T08:09:34 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3678#p3678 <![CDATA[Re: reset system to factory setting]]> Did you try the factory data reset to check?
And you can go to the Settings--language and input to set the current keyboard.
Hope some help.
Regards

Statistics: Posted by Jammy — Wed Sep 14, 2016 8:09 am

]]> 2016-09-13T18:33:12 2016-09-13T18:33:12 https://forum.autopumpkin.com/viewtopic.php?t=923&p=3649#p3649 <![CDATA[Re: reset system to factory setting]]> I tried this password but not good
the window keep poping asking for a password and after few tries the system ask me to wait 30 sec and try again but no luck :(

Statistics: Posted by johndom16 — Tue Sep 13, 2016 6:33 pm

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