PUMPKIN CAR STEREO SUPPORT CENTER

Re: If you have problem with your unit

2019-03-19T09:14:39

Hi,
Do have any way to allow app installation from Unknown Sources? my unit is showing this option in grey model (not selectable) and also downloaded apk is not clickable (in grey mode)
Seems other apps installation is blocked by admin, can any one have solution to reset settings or unblock my unit so I can install other applications on it. My unit model and specs is mentioned below. Thanks

Model: px3 (1024x600 o)
Android: 7.1.2
Serial no:
D4A97D9D8C6FEF61
CPU: ARM Coretex A9@1.6GHz (x4)
Memory: 1024 MB
Android security patch: May 5, 2017
Vernal version:
3.0.101+
rocky@hctr930 #896
Build no:
px3-userdebug 7.1.2 NHG47L eng.hct.20180315.120136 test-key
MCU ver: MTCE_KSP_V2.81e_1
Apr 2 2018

Statistics: Posted by sunnym — Tue Mar 19, 2019 9:14 am

Re: If you have problem with your unit

2019-02-27T09:17:58

Hi Jack,
about the system cuts out, do you mean the unit reboot when you drive over a speed of 60-70 mph. You can try to flash the unit. Here is the firmware for your unit. https://mega.nz/#!aGhi1SrT!9-f4SGJFV6yN ... nb0NBq4TII

Please download it to the root content of one sd card or USB stick and insert it into the GPS slot if you choose the card .Next insert the card into the GPS slot .Then enter settings - system - system update.
2. Could you show me a picture of the dab antenna installing place? Or you can refer to this article. https://www.autopumpkin.com/forum/viewt ... 930#p15930
Regards

Statistics: Posted by Jammy — Wed Feb 27, 2019 9:17 am

Stereo drops out of power when driving over 60 and DAB signal poor

2019-02-24T18:33:33

Hi there! Just purchased and had professionally installed your car stereo for my Volkswagen T5 the order number is 100003612 and I am having a few issues

First off it seems as though the system is scared of motorways, as it seems when ever I enter one and reach a speed of 60-70 mph it’s intermittently cuts out!? I can drive bumpy country lanes at a lower speed without hinderance, yet as soon as I enter a motorway the problem starts

Secondly I struggle to achieve more than one bar of reception on my DAB plus digital radio and often have none. My Dad drove me home the other day in his DAB plus digital radio equipped truck and the signal was crystal clear throughout the journey. Also thought it best to add that I live on the outskirts of south London so I doubt it due to lack of radio antennas

And a final small point, I pulled the stereo out yesterday to check that all the wires where securely fixed to their designated ports, which there where, but thought it best to double check today after my morning drive but decided to abort the task after your razor sharp Maintance keys cut my hands in two places

Look forward to hearing from you and intrigued to finding out what could be causing these problems,

many thanks

Jack

Statistics: Posted by Jack — Sun Feb 24, 2019 6:33 pm

Re: If you have problem with your unit

2018-07-10T03:05:00

Hi,
any query,please contact the pumpkin customer service or write to support@autopumpkin.com .
Regards

Statistics: Posted by Jammy — Tue Jul 10, 2018 3:05 am

Re: If you have problem with your unit

2018-07-08T19:44:31

I have 4.4 .4 android version 10.1 inch radio i have sound no sound at all.
Can you help .?

Statistics: Posted by Elton — Sun Jul 08, 2018 7:44 pm

Re: If you have problem with your unit

2018-07-02T07:07:32

Hi，you can try to reset it to factory settings.
Regards

Statistics: Posted by Jammy — Mon Jul 02, 2018 7:07 am

Re: If you have problem with your unit

2018-07-01T09:45:27

Amz 114-7724032-4247403
Model C0250-1
On some screens, like trying to adjust the amplifier, the bottom quarter of the screen doesn't respond to touch at all. I'm unable to select between custom, rock, hip hip jazz etc. I can adjust the bars of frequency but not change between the modes. This is ongoing and happened suddenly after the screen suddenly stopped responding to touch and I had to force a restart to fix. Now restart won't fix the weird ongoing issue of the bottom screen not responding to touch on some screens but not all it works when on home screen and radio screen along with some others. Only has the problem on certain screens. Is there a way to fix it or can it be sent to manufacturer to fix ? I purchased in December of 2016 and until now never had a problem with it and really enjoy it. Thanks for any help you can give!

Statistics: Posted by Shipitinstyle — Sun Jul 01, 2018 9:45 am

Re: If you have problem with your unit

2017-10-30T12:09:12

Hi,
this is the firmware suiting your unit.You can have a try.
https://mega.nz/#!pE9RkSYQ!9keYflM6RSJ0 ... veW7UV9MA8
Did you buy it long before? We suggest you purchase the new coming unit CN01-02306 which come with android 7.1,2GB RAM and 32GB ROM.The radio reception of this unit is quite good.
Regards

Statistics: Posted by Jammy — Mon Oct 30, 2017 12:09 pm

Re: If you have problem with your unit

2017-10-27T15:53:39

I have been having issues with KD-C0235-US1-A - 6.95in unit for quiet some time. The fm radio will not tune in channels, google play store does not connect, weather application no longer works, nav program no longer loads.... Can you suggest a new model with a proven track record for replacement with a better fm tuner? I am not opposed to flashing new firmware but have not been able to find any. This is a rk3188 a9 1.6ghz quadcore w/ ddr3 1gb ram/ 8gb rom.

Statistics: Posted by BPepper — Fri Oct 27, 2017 3:53 pm

Re: If you have problem with your unit

2017-10-19T07:35:36

Hi,
we tested the same unit according to your problem,but didn't find anything wrong. You can try to change the USB stick. If this still doesn't help , you can flash this firmware.
https://mega.nz/#!hIV3UaQD!wZKfYU0LMXJf ... FMCUgBEc00
Regards

Statistics: Posted by Jammy — Thu Oct 19, 2017 7:35 am

Re: If you have problem with your unit

2017-10-17T22:05:23

Hi, I purchased the Pumpkin Head Unit on the 5th Oct 2017

eBay item number: 162596992594
Model: px3 (1024x600 0)
SKU: CN01-02306B

MCU Version: MTCD_KLD_V2.60b_1 Aug 21 2017 16:24:16
Android Version: 7.1.2

The problem I am experiencing is that when I insert a USB stick in one of the 2 USB ports (Music or Movie) the GPS card becomes unavailable and the navigation software crashes and will not start again until I remount the GPS sdcard.

Once I remove the GPS card and re-insert it, it works as normal again. It also works when I click on mount sdcard.

It's a bit of a pain as you can't use the Navigation.

Thank you.
Any assistance to fix this would be appreciated.

Statistics: Posted by emzammit — Tue Oct 17, 2017 10:05 pm

Re: If you have problem with your unit

2017-10-06T19:16:06

I have a lot of trouble with the radio! Continuously hang, useless !!
Serial number:50010c351302010b07e0fa5133504b52
MCU version: MTCC-KLD6-V2.97
Aug 02 2016 10:35:08

Android
5.1.1
1024x600

Kernel
3.0.101+
rocky@hctr930 #28
Wed Mar 22 17:25:20 CST 2017

Build
rk3188-userdebug 27032017.11:28:24

Statistics: Posted by szili7204 — Fri Oct 06, 2017 7:16 pm

Re: If you have problem with your unit

2017-09-04T07:49:51

Hi,
We don't know the OBD you bought.You can contact the OBD seller to provide you suited software and so on.
Sorry to unable to help you. Or you can consider purchase our OBD.It has been tested that support your unit by using Torque.
Regards

Statistics: Posted by Jammy — Mon Sep 04, 2017 7:49 am

Re: If you have problem with your unit

2017-09-01T20:16:05

Hi.
Ich have a Problem with your Product:

Pumpkin 7 inch Double Din Android 7.1 Universal Car Stereo/Radio/DVD Player for Ford(silver)

SKU: CN01-05304S

Order Nbr: 500002571

bought at Autopumpkin.de

If i´m trying to connect an OBD2 Reader via Bluetooth, it takes about 5 Minutes to Pair.

Once it´s paired, i can read out all the Datas from my Car.

The App i´m using is DashCommand.

Everything works fine.

Then i turn the car off and wait untli the Radio shut of completely, restart the Radio and even if the Bluetooth Manager shows the "Android Vlink" still paired, DashCommand fails to reconnect to the device.

The only way to reconnect is by unpairing the Radio, rebooting, pairing again (takes 5 Minutes again) and setting up the DashCommand setting again.

On the preinstalled Version of Torque it´s not working at all.

For comparison, on my Android Smartphone Also running on Android 7.x everything just works fine.

I also tried a Wifi dongle, which is not working at all.

Bluetooth dongle is the

Vgate iCar Pro Bluetooth,

Wifi dongle is

Vgate iCar 2 Wifi

Statistics: Posted by Lord_Winchester — Fri Sep 01, 2017 8:16 pm

Re: If you have problem with your unit

2017-08-03T08:54:28

Hi,
please show us a video directly so that it is easier for us to find the key problem.
Regards

Statistics: Posted by Jammy — Thu Aug 03, 2017 8:54 am