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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2018-04-29T21:45:43 https://forum.autopumpkin.com/feed.php?f=8&t=10324 2018-04-29T21:45:43 2018-04-29T21:45:43 https://forum.autopumpkin.com/viewtopic.php?t=10324&p=21449#p21449 <![CDATA[Touchscreen Issue 11-RQ1221E-UK-A]]>
I have a problem with the touchscreen.

I am not able to use the display at the top of the screen, e.g. the 'home' button or view the notifications/pull down menu.
I also can not use the bottom of the screen, e.g. the space bar or '?123' on the keyboard.

I have tried using the factory settings menu and the same thing happens on there.
The touchscreen between the top and bottom works as normal.

I can only access the top/bottom using a USB mouse.

Could this be a software issue? Could you please send me the latest firmware/update?

Thank you for your help.

Order Number: 100001780
Item Number: 11-RQ1221E-UK-A

Statistics: Posted by rfaudi — Sun Apr 29, 2018 9:45 pm

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