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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2016-11-10T08:04:30 https://forum.autopumpkin.com/feed.php?f=8&t=1066 2016-11-10T08:04:30 2016-11-10T08:04:30 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4804#p4804 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]> I contacted customer service

Thank you

Statistics: Posted by dado77 — Thu Nov 10, 2016 8:04 am

]]> 2016-11-10T07:13:48 2016-11-10T07:13:48 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4801#p4801 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]> Thanks for several try and sorry about the important step missed from our side.
After download the "force update" folder, you need to copy the three files in the "force update".
1.png

Then copy them into the root inventory of the USB stick.
Once you plug the USB stick with these files, the unit will automatically recognize them and start to update.
Just like the below picture shown.
2.png

Hope you can try the last time to check.
If the unit still get no response and just stuck in the android boot, please contact our customer service to return it back for a replacement.
Really sorry for the inconvenience brought to you.
Kind regards

Statistics: Posted by Jammy — Thu Nov 10, 2016 7:13 am

]]> 2016-11-09T11:41:43 2016-11-09T11:41:43 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4790#p4790 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]>
video:

Statistics: Posted by dado77 — Wed Nov 09, 2016 11:41 am

]]> 2016-11-09T09:17:19 2016-11-09T09:17:19 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4783#p4783 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]> Sorry to hear about this.
Would you mind try a few times to check? Cause when we test the update firmware, there is still a failure during the process.
If you tried several times about the process I mentioned before but without success, sorry about this.
Cause the forum is a public occasion, you can contact our customer service to return it back or write to "support@autopumpkin.com" to get a new replacement.
Regards

Statistics: Posted by Jammy — Wed Nov 09, 2016 9:17 am

]]> 2016-11-08T21:25:53 2016-11-08T21:25:53 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4762#p4762 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]>
I've tried to flash the device with an image you've provided, but without success.
I would like to send the unit back to you for replacement.
Please provide me with the information necessary for the return. (I live in the EU)

Regards

Statistics: Posted by dado77 — Tue Nov 08, 2016 9:25 pm

]]> 2016-11-08T09:41:40 2016-11-08T09:41:40 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4747#p4747 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]>
1.png

2.png

Statistics: Posted by Jammy — Tue Nov 08, 2016 9:41 am

]]> 2016-11-04T08:01:46 2016-11-04T08:01:46 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4701#p4701 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]> Statistics: Posted by Jammy — Fri Nov 04, 2016 8:01 am

]]> 2016-11-03T11:11:12 2016-11-03T11:11:12 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4683#p4683 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]> Statistics: Posted by dado77 — Thu Nov 03, 2016 11:11 am

]]> 2016-10-25T05:51:05 2016-10-25T05:51:05 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4517#p4517 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]> Statistics: Posted by Jammy — Tue Oct 25, 2016 5:51 am

]]> 2016-10-24T13:21:20 2016-10-24T13:21:20 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4498#p4498 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]>
As you can see in the video, again stuck the boot logo
thank you

video



[youtube=]https://youtu.be/jR7WMrM_wcE[/youtube]

Statistics: Posted by dado77 — Mon Oct 24, 2016 1:21 pm

]]> 2016-10-24T01:15:13 2016-10-24T01:15:13 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4469#p4469 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]> Statistics: Posted by Jammy — Mon Oct 24, 2016 1:15 am

]]> 2016-10-17T05:41:08 2016-10-17T05:41:08 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4290#p4290 <![CDATA[Re: 27-AQTU72-DE-A Android Headunit stuck at boot]]> Statistics: Posted by Jammy — Mon Oct 17, 2016 5:41 am

]]> 2016-10-15T07:06:47 2016-10-15T07:06:47 https://forum.autopumpkin.com/viewtopic.php?t=1066&p=4259#p4259 <![CDATA[27-AQTU72-DE-A Android Headunit stuck at boot]]> Statistics: Posted by dado77 — Sat Oct 15, 2016 7:06 am

]]>