PUMPKIN CAR STEREO SUPPORT CENTER

Re: 11-CC205 blowing fuses

2016-11-01T03:04:31

Hi,
It maybe our customers service email box problem, I informed my US amazon customer service colleague.
She will contact you from amazon platform, please check the Amazon email box.
Any problem, you can also post it here, we will try to provide you positive solution.
Regards

Statistics: Posted by Jammy — Tue Nov 01, 2016 3:04 am

Re: 11-CC205 blowing fuses

2016-10-31T14:42:21

Ok, I just sent another email to customer support. This is my third email with no response. That's why I posted here, I can't seem to get through to customer service.

Statistics: Posted by Jake the SSnake — Mon Oct 31, 2016 2:42 pm

Re: 11-CC205 blowing fuses

2016-10-31T10:05:17

Hi,
With respect of your description, the unit maybe broken inside.
You can contact our customer service to return it back for repair.
Regards

Statistics: Posted by Jammy — Mon Oct 31, 2016 10:05 am

Re: 11-CC205 blowing fuses

2016-10-29T01:36:41

Hopefully the pic is good enough. I'm showing continuity between the ground and the yellow 12v wire of the pumpkin unit. It was in the truck working fine for a few months before this happened. I've replaced with another unit that works perfectly fine, so I know it's not the truck.

Statistics: Posted by Jake the SSnake — Sat Oct 29, 2016 1:36 am

Re: 11-CC205 blowing fuses

2016-10-28T06:46:00

Hi,
Thanks for your information.
After discussing your issue with our technician, please check if the wires are short circuit ,such as the yellow battery wire with black ground wire, and the red ACC wire with the black ground wire.
Please attach the picture of your original wiring harness, we will help you check and try to provide you positive solution.
Your unit is still under warranty, and you can choose to return it back to us for repair.
Regards

Statistics: Posted by Jammy — Fri Oct 28, 2016 6:46 am

Re: 11-CC205 blowing fuses

2016-10-28T00:34:39

110-2830962-1620253 From amazon on 1/19, it's in a 1997 Toyota Land Cruiser.

Statistics: Posted by Jake the SSnake — Fri Oct 28, 2016 12:34 am

Re: 11-CC205 blowing fuses

2016-10-27T08:05:33

Hi,
Could you please your order number or buyer ID so that I can check your product information?
This important for us to provide you best solution.
And please tell us the kind of your car.
Regards

Statistics: Posted by Jammy — Thu Oct 27, 2016 8:05 am

11-CC205 blowing fuses

2016-10-27T01:52:15

I've had this installed in my truck for about 3 months, but haven't used it much. I blew a fuse in my truck and tried to replace it, but it kept blowing. I traced it back to the head unit which also had a blown fuse. I replaced that, and it blew again. I unhooked everything and checked all the wires and it seems that the 12v+ wire of the pumpkin is grounded internally. Also, I bought it used, is there still any sort of warranty?

Statistics: Posted by Jake the SSnake — Thu Oct 27, 2016 1:52 am