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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2018-07-27T06:35:49 https://forum.autopumpkin.com/feed.php?f=8&t=11864 2018-07-27T06:35:49 2018-07-27T06:35:49 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23964#p23964 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]> Statistics: Posted by Jammy — Fri Jul 27, 2018 6:35 am


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2018-07-26T06:49:53 2018-07-26T06:49:53 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23945#p23945 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]>
I updated the software again. Maybe something went wrong the last time...
All works OK now!

Even Cam On Roads works fine now.

see video.
https://www.dropbox.com/s/neicg5feystaz ... 9.mp4?dl=0

Thanks for all the support!!!

Regards,

Harm

Statistics: Posted by H.Klijn — Thu Jul 26, 2018 6:49 am


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2018-07-25T06:47:28 2018-07-25T06:47:28 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23931#p23931 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]> you don't need to choose the resolution.Now,you can do as follows :
1.check whether your system version is updated on 20180330.You can enter settings - about device - system version.
2.if yes,reconnect your power cable and DVR cam to the car stereo.
3.if not,try to update the firmware again.https://mega.nz/#!2Lg3BIRa!lwDQshFqqJBt ... FzGTrW0p7I
Regards

Statistics: Posted by Jammy — Wed Jul 25, 2018 6:47 am


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2018-07-23T20:12:50 2018-07-23T20:12:50 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23909#p23909 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]>
I disconnected the power. Put a SD card in and put the resolution on 480p. Then the unit recognized the camera.
Only the green beam in the screen is back on the recorded files. See video.
https://www.dropbox.com/s/jlwwk5jo4xvnl ... 7.mp4?dl=0

What to do now?

Regards,

Harm

Statistics: Posted by H.Klijn — Mon Jul 23, 2018 8:12 pm


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2018-07-19T09:09:15 2018-07-19T09:09:15 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23855#p23855 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]> sorry for the late reply.
1.after change the USB slot connecting to your dash cam ,you need to re-connect the power cable again or click the RST button to fully reboot the unit.Sorry for forgetting to notice you this.
2.sorry that this unit really doesn't perfectly works with the third party app cam on road.Maybe you can test other app.
3.you can contact the pumpkin customer service though support@autopumpkin.com.You need to tell them your order number and details of your query.
Regards

Statistics: Posted by Jammy — Thu Jul 19, 2018 9:09 am


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2018-07-17T10:55:02 2018-07-17T10:55:02 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23841#p23841 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]>
In my video i tested the front USB and 1 of the back USB(this one is mounted in my dashboard via the extention cable.

I took the unit out and tested also on the 2 USB ports directly on the back.

I'm 100% sure both USB ports on the back are not recognizing the camera. The USB ports are labeled USB 3G and USB Cambus.

How do i contact pumpkin customer service?

Is there not an option to let the unit work with the app Cam on Roads? this is a great app, only i get a green beam in the screen when recorded.

regards,

Harm

Statistics: Posted by H.Klijn — Tue Jul 17, 2018 10:55 am


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2018-07-17T07:20:17 2018-07-17T07:20:17 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23834#p23834 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]> in your video , i find you only tested one USB slot. In fact , you maybe need to take unit out and test the back USB slot labelled DVR .
Beside ,you can try to insert an USB stick to test both of two USB connectors works normally or not. If not ,you can contact the pumpkin customer service for change the USB cable .
Regards

Statistics: Posted by Jammy — Tue Jul 17, 2018 7:20 am


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2018-07-16T10:24:08 2018-07-16T10:24:08 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23813#p23813 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]>
Also with this app the camera is not recognized.
I tried all USB ports. 2 on the back and 1 on the front

See video.
https://www.dropbox.com/s/v5yja2ewbs81v ... 1.mp4?dl=0

what now to do?

regards,

Harm

Statistics: Posted by H.Klijn — Mon Jul 16, 2018 10:24 am


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2018-07-13T11:11:52 2018-07-13T11:11:52 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23766#p23766 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]> sorry that the DVR app that i gave isn't suit for your unit .
The build-in one app called recorder (see picture) should works normally,doesn't it ?
003.png

If not, i mean you can change connecting your USB cam to back USB port 11 or 13. I tested this and find one of them doesn't support USB cam .
usb.png

Regards

Statistics: Posted by Jammy — Fri Jul 13, 2018 11:11 am


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2018-07-12T15:07:19 2018-07-12T15:07:19 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23751#p23751 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]>
Here the link for the video.

https://www.dropbox.com/sh/1ipvokq7bupw ... 7Oyja?dl=0

Regards, Harm

Statistics: Posted by H.Klijn — Thu Jul 12, 2018 3:07 pm


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2018-07-12T06:27:17 2018-07-12T06:27:17 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23747#p23747 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]>
With the DVR app i see only a black screen. No image from the camera on the screen. When i press record nothing happens.
So it seems the camera is not recognized by the app. also when i connect the camera to the front USB port same issue.

When i use Can on Roads app. The camera works and i see the image from the camera on the screen.
But when i record and then play the file. There is a green beam in the movie.

Suggestion: If your developpers can make CamOnRoad app work with this unit, that would be great!
This is a really good app.https://www.camonroad.com/
It will help a lot of customers i think.

i will update the DVR app and try again. I will make a video and feedback.

regards,

Harm

Statistics: Posted by H.Klijn — Thu Jul 12, 2018 6:27 am


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2018-07-12T03:40:27 2018-07-12T03:40:27 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23746#p23746 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]> the unit should normally records (not display green beam) after flash the firmware,isn't it?
About your issue,you can try to
1.connect the cam to the other USB slot.
2. Here is the DVR app, you can have a try .https://mega.nz/#!jXJwjIYZ!TJOMz6Zg0Xkj ... DhWBt-blqA
More query,could you mind showing me an video directly. It is helpful for me to find the cause of the issue.
Regards

Statistics: Posted by Jammy — Thu Jul 12, 2018 3:40 am


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2018-07-10T16:56:17 2018-07-10T16:56:17 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23727#p23727 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]>
After doing the upgrade. Still the camera is not recognized bij the system.

Please help.

Regards,

H.klijn

Statistics: Posted by H.Klijn — Tue Jul 10, 2018 4:56 pm


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2018-07-09T06:03:22 2018-07-09T06:03:22 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23698#p23698 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]>
Ok, TNX! i will try and feedback.

regards,
Harm

Statistics: Posted by H.Klijn — Mon Jul 09, 2018 6:03 am


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2018-07-09T02:00:22 2018-07-09T02:00:22 https://forum.autopumpkin.com/viewtopic.php?t=11864&p=23691#p23691 <![CDATA[Re: Pumpkin 2 Din 6.2'' Android 7.1 wont recognize USB camera]]> you can flash the following firmware .
https://mega.nz/#!2Lg3BIRa!lwDQshFqqJBt ... FzGTrW0p7I
Please download and unzip the files to the root content of one sd card and insert it into the GPS slot.Then enter settings - car settings - system update.
Regards

Statistics: Posted by Jammy — Mon Jul 09, 2018 2:00 am


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