PUMPKIN CAR STEREO SUPPORT CENTER

Re: DVD aspect ratio (letterboxing)

2021-01-28T09:40:21

Hello
Thanks for your message
Sorry, we do not have suitable advice.
Best Regards,
Jammy

Statistics: Posted by Jammy — Thu Jan 28, 2021 9:40 am

Re: DVD aspect ratio (letterboxing)

2021-01-23T06:56:44

Again, has there been any progress on fixing this problem?

Statistics: Posted by n0ukf — Sat Jan 23, 2021 6:56 am

Re: DVD aspect ratio (letterboxing)

2020-02-01T21:06:46

Has there been any progress on this problem?

Statistics: Posted by n0ukf — Sat Feb 01, 2020 9:06 pm

Re: DVD aspect ratio (letterboxing)

2019-04-22T07:14:14

Thank you for your feedback,I have transfer your advice to our product manager.
Hopes some day we can fix this issue first.
Really sorry for the inconvenience we caused.

Regards,
Jam

Statistics: Posted by Jammy — Mon Apr 22, 2019 7:14 am

Re: DVD aspect ratio (letterboxing)

2019-04-19T03:59:37

I talked with Amazon about this and they agreed that this is a manufacturer or app programmer issue. they also said this appears to be a common issue for these players (various brands).

Statistics: Posted by n0ukf — Fri Apr 19, 2019 3:59 am

Re: DVD aspect ratio (letterboxing)

2019-04-17T02:58:15

...They are only retailer,trust me.

Statistics: Posted by Jammy — Wed Apr 17, 2019 2:58 am

Re: DVD aspect ratio (letterboxing)

2019-04-16T21:19:24

The seller? I seriously doubt they were the ones who programmed the DVD player app to letterbox the video that way.

Statistics: Posted by n0ukf — Tue Apr 16, 2019 9:19 pm

Re: DVD aspect ratio (letterboxing)

2019-04-09T09:58:03

Please contact seller customer service.
I have transfer your issue and notify them.
Thank you.

Regards,
Jam

Statistics: Posted by Jammy — Tue Apr 09, 2019 9:58 am

Re: DVD aspect ratio (letterboxing)

2019-04-08T22:51:09

VA0201B-A08 on the box. If it's a different number on the unit, I'll have to uninstall it to see (unless there's a useful number displayed in Settings).

Statistics: Posted by n0ukf — Mon Apr 08, 2019 10:51 pm

Re: DVD aspect ratio (letterboxing)

2019-04-08T06:47:50

What's your product model?

Regards,
Jam

Statistics: Posted by Jammy — Mon Apr 08, 2019 6:47 am

DVD aspect ratio (letterboxing)

2019-04-06T22:40:02

How can I make the DVD player app stop letterboxing my movies? on both the headunit and the TV/monitor I have plugged into it the screen is already 16:9 but the player is letterboxingand squashing it as if it's playing on a 4:3 screen. The only way I can watch in the proper aspect ratio is to put the TV's aspect setting into "normal" (4:3) mode where it letterboxes the sides on top of the player's top/bottom letterboxing. This wastes a lot of screen with blackspace. I can find no settings in the DVD player app and the system settings (already put into developer mode) also have no screen aspect settings I can find.

I had this same problem on a (unlabeled on the box and unit) Nakamichi unit. They never replied to my complaint.

Statistics: Posted by n0ukf — Sat Apr 06, 2019 10:40 pm