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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2019-05-29T07:08:48 https://forum.autopumpkin.com/feed.php?f=8&t=15575 2019-05-29T07:08:48 2019-05-29T07:08:48 https://forum.autopumpkin.com/viewtopic.php?t=15575&p=30177#p30177 <![CDATA[Re: Sound issues on Head Unit ND0279B-A04]]>
I still get no reply.
Could you please just provide the MCU and firmware update link for the issues.

Thanks for your support,

Best regards,
Laurent

Statistics: Posted by lorenzo — Wed May 29, 2019 7:08 am

]]> 2019-05-20T05:45:01 2019-05-20T05:45:01 https://forum.autopumpkin.com/viewtopic.php?t=15575&p=30132#p30132 <![CDATA[Re: Sound issues on Head Unit ND0279B-A04]]> Would you mind contact amazon customer service/
May be they sent your message but failed.
Sorry.

Regards,
Jam

Statistics: Posted by Jammy — Mon May 20, 2019 5:45 am

]]> 2019-05-17T19:55:03 2019-05-17T19:55:03 https://forum.autopumpkin.com/viewtopic.php?t=15575&p=30125#p30125 <![CDATA[Re: Sound issues on Head Unit ND0279B-A04]]>
I still get no reply from the Customer Service.

Do you think the following MCU update would be compatible :

https://mega.nz/#!zWAh1QIR!Mg9ml5RNwvd4 ... lUt4vlauS0

You have advised it recently for a HeadUnit ND0294B-A05 , while mine is a similar one (ND0279B-A04).

Best regards,
Laurent

Statistics: Posted by lorenzo — Fri May 17, 2019 7:55 pm

]]> 2019-05-16T01:36:43 2019-05-16T01:36:43 https://forum.autopumpkin.com/viewtopic.php?t=15575&p=30119#p30119 <![CDATA[Re: Sound issues on Head Unit ND0279B-A04]]>
Thank you for your post.
I will let our customer service deal with this issue for you.
They will contact you via amazon message.
Thanks.

Regards,
Jam

Statistics: Posted by Jammy — Thu May 16, 2019 1:36 am

]]> 2019-05-15T15:49:53 2019-05-15T15:49:53 https://forum.autopumpkin.com/viewtopic.php?t=15575&p=30115#p30115 <![CDATA[Sound issues on Head Unit ND0279B-A04]]>
I bought last summer 2018 the Pumpkin Head Unit ND0279B-A04 on Amazon (https://www.amazon.fr/gp/product/B07DPD ... UTF8&psc=1 ) (ASIN : B07DPDMNN2)

My Amazon Command Number is 171-4334038-6428306


I noticed that the Front Left speaker does not keep the sound balance settings.
When the Head Unit is off for 2 days, the sound is then only played mainly on the right speakers.
And I have to slightly change the balance to get the sound on the left speakers again.

Also, radio is somehow doing strange sounds (crackling...) even when reception is good.

Could you please send me a firmware and mcu update files to fix those issues.

Thanks and best regards,
Laurent



For your information, my Head Unit config is the following :

Core Version :
4.4.93+
rocky@hctr930 #336
Wed Jul 25 15:14:13 CST 2018

Build Number :
px5-userdebug 8.0.0 OPR5.170623.007 eng.hct.20180814.110243 test-keys

MCU Version :
MTCE_KLD_V2.80_1
Mar 1 2018 16:54:22

Statistics: Posted by lorenzo — Wed May 15, 2019 3:49 pm

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