PUMPKIN CAR STEREO SUPPORT CENTER

Re: 2nd Pumpkin Radio bought and still have problems!!

2017-03-01T10:16:48

Hi,
For the return process, please contact our amazon customer service.
Or you can write email to "support@autopumpkin.com"
Regards

Statistics: Posted by Jammy — Wed Mar 01, 2017 10:16 am

Re: 2nd Pumpkin Radio bought and still have problems!!

2017-02-27T14:01:12

Hi there
I would rather send the current unit back and order a new the "Pumpkin 360°Viewing Angle IPS Screen" this way the DAB will work and the SATNAV work as currently the unit takes about 8 minutes to find more than 3 more more satellites

Amazon Order details: Ordered on 14 January 2017 Order # 204-6126786-6806706

What is the return process I can I return the current unit.

Many thanks
Ronnie

Statistics: Posted by rustyj — Mon Feb 27, 2017 2:01 pm

Re: 2nd Pumpkin Radio bought and still have problems!!

2017-02-27T11:13:47

Hi,
Sorry for the bad experience brought to you.
Could you please tell us the amazon order number?
For the first unit, the unit should take about 25 seconds to boot up like our website writing, maybe the unexpected system buy happen.
Actually the problem would be solved by original firmware installing.
For the second unit, it does not support the DAB box which only work with the first unit.
Could you please check if the screen still flicker and change colour when you listen radio or music?
Please don't worry, we will try to provide you positive solution.
Regards

Statistics: Posted by Jammy — Mon Feb 27, 2017 11:13 am

2nd Pumpkin Radio bought and still have problems!!

2017-02-25T10:42:10

Hope someone can help me as I'm now lost.
I bought a Pumpkin 360 IPS screen Radio via Amazon due to it having a great screen and also got the Pumpkin External DAB/DAB+ box.

This unit took ages to boot up and than was unresponsive till at least 15 minutes into my trip by this time I was using my mobile.
I did not get a response from Pumpkin support at all So Amazon have refunded me for the Pumpkin 360 IPS screen Radio I bought through them,

1. I then bought the Pumpkin 8 Inch Flash Panel with 2GB Ram due to it being double the RAM it is a lot faster but I now have a few problem one is the screen would flicker and change colour in all apps (See Youtube Links) , if I switch it off and on still the same problem. So this unit is going to back to them next week.
2. The other problem is that the DAB box is not compatible with this unit so I'm not stuck with the DAB box as it's more than 30 days.
3. I also can't see the google voice recognition icon so not able to use it while driving.

So my question is, Do a Radio with a 8 Inch screen and 2GB Ram or more that will take the DAB box and "work properly" ???

https://youtu.be/-xDs8xio104

https://youtu.be/P1vdQWCWz3A

Statistics: Posted by rustyj — Sat Feb 25, 2017 10:42 am