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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2018-11-10T10:37:18 https://forum.autopumpkin.com/feed.php?f=8&t=2444 2018-11-10T10:37:18 2018-11-10T10:37:18 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=25489#p25489 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]>

So, I went back to Amazon with full details of the whole saga, they said 'send it back to us',I'm guessing that's because I'm a Prime customer (or just lucky).
I took the unit out of the car, sent it back and have now had a full refund - I wish I'd done this sooner!

I'm going to buy a Pioneer unit from a local independant store who can fit it and seem to care about their customers.

Statistics: Posted by Jason — Sat Nov 10, 2018 10:37 am


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2018-09-29T19:46:39 2018-09-29T19:46:39 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=24863#p24863 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> This has turnedninto a very frustrating exercise in car audio - the u it promised so much and delivers so little. I do wish I'd sent it back at the beginning and not spent so much time on trying to fix it.
I'm now left with an unreliable unit. My only solution seems to be to trip it out and put something more reliable in.

Statistics: Posted by Jason — Sat Sep 29, 2018 7:46 pm


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2018-08-11T08:56:32 2018-08-11T08:56:32 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=24174#p24174 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> The WiFi connection issue is almost stable - I changed phone and it was worse, then suddenly and without updating anything it got better! It's still not 100% but I can at least make a journey without it just failing.
Google maps took an age figure out, customer service sent me an link to down load a new mapping app but I just couldn't figure it out and gave up. Instead I installed Waze which seems to work much better. This go me to thinking if it wasn't the underlying operating system that is at fault because Waze and Google Play throw up the same error messages I was gettibgbwith Google Maps.
So, the question is, how do i debug these errors and is there an update for the base software that I can try?

Statistics: Posted by Jason — Sat Aug 11, 2018 8:56 am


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2018-02-01T09:56:45 2018-02-01T09:56:45 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=13134#p13134 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> you can write emails to support@autopumpkin.com .
Regards

Statistics: Posted by Jammy — Thu Feb 01, 2018 9:56 am


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2018-01-31T20:08:45 2018-01-31T20:08:45 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=13120#p13120 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> Statistics: Posted by Jason — Wed Jan 31, 2018 8:08 pm


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2018-01-30T12:32:04 2018-01-30T12:32:04 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=13087#p13087 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> thank you for telling me this .
In fact the google map which is preinstalled on the unit before we send out is tested successfully.So i don't know which version should be write.More query,you can contact the customer service.And if you don't mind,they can send you the offline IGO map.
Regards

Statistics: Posted by Jammy — Tue Jan 30, 2018 12:32 pm


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2018-01-29T22:06:12 2018-01-29T22:06:12 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=13041#p13041 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> I managed to flash the unit, there was some error with the download but I deleted it all and started again, the download and update worked. This seemed to fix the connection issue for a while but it's still not 100%.
That got me to thinking that maybe I should roll back Google maps to the original version, this worked and I was able to use it without it crashing, of course it's a very old version. The problem doing this is that this version of maps doesn't store maps and so used a lot of data.
I struggled along with this for a few months but ended upgrading Google maps and we're back to the poor start and multiple crashes when Google Maps starts
What versions of Google Maps should work?

Statistics: Posted by Jason — Mon Jan 29, 2018 10:06 pm


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2017-10-30T06:11:40 2017-10-30T06:11:40 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=11272#p11272 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> we will check the iphone 6s and tell you the answer later.
Regarding the firmware,it is strange.Here is another version of the firmware.You can have a try.
https://mega.nz/#!FEtQRahA!Oh084yfP8jPF ... JpEo-rPUJE
If you occur the same error,you can use a thin stick to click the RST hole to reset the unit and flash the unit again.
Regards

Statistics: Posted by Jammy — Mon Oct 30, 2017 6:11 am


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2017-10-29T10:51:43 2017-10-29T10:51:43 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=11260#p11260 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> I tried to update the firmware but the update failed. I deleted the image file and downloaded it fresh, formatted the ad card and out the fresh download on it, the update failed again.
Hers the output of the update failure.
IMG_0929.JPG


Also, here is the system information on my unit.
IMG_0930.JPG


And finally, here is the WiFi issue info, the image shows my iPhone, called 'jPhone' connected but showing no signal. It connected OK at the start of the journey then about 45 mins in I noticed Maps was not inline, I was able to pull over and saw that the Pumpkin had dropped the WiFi connection. I turned Pumpkin WiFi off and on again, it re-established the connection and kept for about another 1 hour before the same thing happened. I took the pictures with the same iPhone, 6S running iOS version 11.0.3 (15A432), it's model number is MKQJ2B/A

[attachment=0]IMG_0929.JPG[/attachment

I'll have to check the details of the Android phone when my wife comes home with it!

Apologies for the images being turned 90 degrees, the forum software seems to do that and I don't know how to correct it!
IMG_0931.JPG

Statistics: Posted by Jason — Sun Oct 29, 2017 10:51 am


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2017-10-24T03:12:43 2017-10-24T03:12:43 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=11167#p11167 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> Statistics: Posted by Jammy — Tue Oct 24, 2017 3:12 am


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2017-10-21T11:37:27 2017-10-21T11:37:27 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=11123#p11123 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> Statistics: Posted by Jason — Sat Oct 21, 2017 11:37 am


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2017-10-21T11:29:12 2017-10-21T11:29:12 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=11121#p11121 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> Statistics: Posted by Jason — Sat Oct 21, 2017 11:29 am


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2017-10-21T09:22:18 2017-10-21T09:22:18 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=11118#p11118 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> Statistics: Posted by Jason — Sat Oct 21, 2017 9:22 am


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2017-10-18T09:46:27 2017-10-18T09:46:27 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=11081#p11081 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> Statistics: Posted by Jammy — Wed Oct 18, 2017 9:46 am


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2017-10-18T09:23:19 2017-10-18T09:23:19 https://forum.autopumpkin.com/viewtopic.php?t=2444&p=11080#p11080 <![CDATA[Re: Multiple issues - slow start up, radio reception patchy, music playback just stops, and more]]> Statistics: Posted by LeeH22 — Wed Oct 18, 2017 9:23 am


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