PUMPKIN CAR STEREO SUPPORT CENTER

Re: RQ-0264 Faulty Screen

2016-06-21T22:26:14

I have emailed support and am awaiting a response

Statistics: Posted by ProGEEK — Tue Jun 21, 2016 10:26 pm

Re: RQ-0264 Faulty Screen

2016-06-20T07:18:43

Hi, could you please first tell us your order number?
According to your attached picture, the streaks and lines on the screen is not clear.
Please take a video and upload it to youtube, then send the link to us for checking.
If you want to get the unit exchanged, you'd better to contact our customer service.
Or you can write email to this email box "support@autopumpkin.com"
Regards

Statistics: Posted by Jammy — Mon Jun 20, 2016 7:18 am

RQ-0264 Faulty Screen

2016-06-19T23:34:56

I received my new car radio today and the screen appears to be damaged. There are streaks and lines throughout (See attached photos)

On image IMG_20160620_111039 You can see this on the bottom of the time on the home screen, also on the navigation and video icons.
On image IMG_20160620_111055 you can see this on the icons for music, video, navigation and photos
On image IMG_20160620_111201 you can see this on the buttons for All, Front, User and Rear.

Please advise how to have this resolved and have this unit exchanged

Statistics: Posted by ProGEEK — Sun Jun 19, 2016 11:34 pm