Sorry for the delay reply due to the weekend.
Could you please first tell us your amazon order number?
Did you mean that the remote control not working? Did it ever work?
Please check the remote battery and just refer the below forum to check if it's broken.
viewtopic.php?f=14&t=35
RegardsStatistics: Posted by Jammy — Mon Aug 29, 2016 9:23 am
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