PUMPKIN CAR STEREO SUPPORT CENTER

Hello, I analyzed the problem with the microphone and the cause of the bad quality is clearly a design flaw of the device. The microphone is only supplied with less then 1V, thus the microphone current is much too low than it has to be. For an electret microphone such as the one the comes with the d...

Hello, I analyzed the problem with the microphone and the cause of the bad quality is clearly a design flaw of the device. The microphone is only supplied with less then 1V, thus the microphone current is much too low than it has to be. For an electret microphone such as the one the comes with the d...

This seems to be a common problem of many devices of this kind. I have exactly the same problem with my device and I am still struggling with a solution. I tried with several different microphones, but this does not make any difference in my case. Some people said they have solved the issue with a h...

I am aware of the possibility to change the App started when pressing the GPS-Button. The "key study app" is NOT part of the factory settings (I did not change those), but it is a regular Android App that was pre-installed on the device. I did not find any information about this app in any...

On the RQ0367 (Android 5.1.1) I have the so-calles key study app pre-installed. As I was looking for ways to change the use of the hardware buttons I was playing around with it, as it displays the text "Press side button or steering wheel button". However, I cannot see any changes resultin...

Hello, thanks for your reply. I can try using the new external microphone. Please send it to me. What do you mean with new RCA cable. What is new about the cable? Does in include a microphone pre-amplifier? On a different forum dealing with China RNS I found out that the bad quality of the phone cal...

Hello, I recently bought a Pumpkin RQ0367 (Android 5.1 for VW) and I have several problems with the device. The device is connected via the included Canbus adapter. I connected a rear view camera which works fine. However the lines showing the stearing wheel angel are displayed, but the do not chang...

Hello,
I recently bought a Pumpkin RQ0367 (Android 5.1 for VW) and I have several problems with the device.
One problem ist that the mirror-link does not work with a Samsung Galaxy S5. I fully followed the instructions, but I finally received the message the access is not possible.
Thanks!

Hello, I recently bought a Pumpkin RQ0367 (Android 5.1 for VW) and I have several problems with the device. One problem is that the when making a phone call via Bluetooth, the sound quality is unacceptable for the person being called. There is only an extremely large noise and the voice is hardly he...

Hello, I recently bought a Pumpkin RQ0367 (Android 5.1 for VW) and I have several problems with the device. One problem is that the included iGO Navigation software does not include the German voive and language files. Can you please tell me where to download them. A second problem is when navigatio...