PUMPKIN CAR STEREO SUPPORT CENTER

It was purchased through amazon this is the order screen shot

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Hi I am having problems with the sound of the radio and many times it hangs when accessing the DVD and wanted to know if there is any update of the MCU available my version is:
MCU: MTCE_KLD_V2.94e_1 Oct 10 2018 18:44:29
SKU: SKU: AE0373B-05A
Model: px5(1024x600)

Hi, thanks for your reply Steering wheel buttons do not work

Best regards

My car has a canbus decoder installed but from what I have seen in the manual of the radio from this option I could reconfigure the steering wheel buttons, but I do not know where the key1 and key2 wires go.

Thanks

But from what I've read without those cables you can't reconfigure the steering wheel buttons which is what I want to do.

Hello.
I have a radio with sku: AE0373B-05A and I am not clear where to connect the cables key1 and key2 to be able to configure the steering wheel control in my car which is a vw scirocco of 2012.

Hello attached photo of the only screen sticker.

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Hello I want know if I can update my radio to android 9 The info of my radio is: Model: px5(1024x600) Android Version: 8.0.0 Level security patch android: 5-oct-17 Kernel: 4.4.93+ rocky@hctr930#343 sat sep 15:11:41:25 cst 2018 Compilation number: px5-userdebug 8.0.0 OPR5.170623.007 eng.hct.20181011....

I am having problems with the screen sometimes when turning on the black screen, I wanted to know if it is possible to reinstall the FW or the OS to see if the problem is solved.

Greetings.

Hello, I have the Amazon order number:
405-5353371-3043564.
It was purchased on January 31.

I hope your answer
regards