PUMPKIN CAR STEREO SUPPORT CENTER

Hi, We will discuss this issue with the factory technician, if it's the software problem, we can try to give you the update firmware to solve it. But you also have another choose, you can take the unit out and find the illumination wire, then connect it to your car headlight positive pole. Regards ...

Hello Jammy, the LED backlight was working just fine and I did never took out the unit, so it is neither a cable problem nor a canbus problem. It only can be a problem of the software. As you can see in the pics, which were taken on following days, out of a sudden the lights didn't go on. IMG_201608...

Hi, For the steering wheel control problem, if the canbus has no problem, you need to check these two things. One thing is to make sure the Canbus option set to "NO". The other thing is to check the connection between the little white and blue connector. The factory settings password is 1...

I have the model 11-RQ1221E-DE-A with the latest firmware as you can see below: http://www.autopumpkin.com/forum/download/file.php?mode=view&id=532 I installed the unit on the 20th of august, driving without any big problems. But one day suddenly neither the volume control nor the select a numbe...

I also can confirm that it is due to the connection with the OBDII. I have the unit 11-RQ1221E-DE-A. Is there also a new firmware which fixes the issue? Hi, Here is the link of the new firmware for your unit RQ1221. https://mega.nz/#!ZYFCGIZY!vlVpc2S_zPizhcdoX7pDjY6o_IxNqFRfUxD2mRZkC60 Regards Hey ...

I also can confirm that it is due to the connection with the OBDII.
I have the unit 11-RQ1221E-DE-A.
Is there also a new firmware which fixes the issue?

Hello, I have ordered this one (order nr. 500001069) http://www.autopumpkin.de/pumpkin-7-zoll-2-din-quad-core-1024-600-android-5-1autoradio-moniceiver-fur-audi-a3-2003-2011-gps-navigation-dab-bluetooth-dvd-sd-obd2-3g-wifi.html It's working very good so far. But I have the same problem which Garidian...