PUMPKIN CAR STEREO SUPPORT CENTER

Hi! What do you mean by refresh system? The loss of DAB happened about a month ago, but the DAB-Z app works well, so no need to get the old one working again. Except that when driving to Oslo today, about two hour drive I lost the signal. Isn`t the apps supposed to search automatically when the sign...

I installed DAB-Z from Android marked, and DAB+ works! Still the always cold-boot problem though..

Hi! It was purchased about may 2017. I can`t find the order email, only a few from your support center, Pumpkin Car Stereo Support Center, date from 20 June 2017. Had a fault on the mainboard, and got a new one sent from you. Changed it myself. Which email address was the order confirmed from? Anywa...

Hi! I have used this head unit for about 3 years, and it has worked well. It has always cold booted, so I never have had much use of the backup camera. Also, recently the channel list in the DAB+ app is empty. When searching, it searches for several minutes, but the list always end up empty. When st...

Some good news! Seems that the DAB+ problem was just the USB-cable. I first disconnected the antenna. The signal was lost when the antenna was disconnected, but came back with the antenna plugged in. The same result with the original window antenna. Then after a while the signal was lost, as usual, ...

Seems that the DAB+ problem was the USB cable. I attach a picture of the converters used to connect the original blue FAKRA connector to the DAB+ receiver. First there is a MCX to SMA converter, then a SMA to SMA DC-block. Then a SMA to FAKRA converter. I think the DC-block is necessary, as the DAB+...

Seems that my DAB+ problem was the USB-cable between the DAB+ receiver and the HU.

What does it mean when the signal indicator alternates between 5 green bars to 5 white bars? When I lose reception this is what I see. The developer of the DAB+ app should be able to answer this question. I can ask myself if I have a support page, or an email address?

My signal suddenly goes from full (5 green bars), and then blinks 5 white bars, 5 green bars. If I reset the DAB+ app the reception is ok again. Sometimes it is ok for the rest of the trips, but usually I have to reset the app many times.

Hi! Yes, it`s MCX female. I used a DC-block to block the 5V from the DAB+ receiver. I use a separate 12V wire from the head unit (blue) to power the roof antenna. The signal is strong from the roof antenna, but suddenly the receptions stops. If I reset the DAB+ app, and restarts the receptions start...