PUMPKIN CAR STEREO SUPPORT CENTER

Hello Again, Still no success with the dongle - here are the tests I have done > I have used a different SIM card (THREE UK network) > The dongle with the THREE SIM card when attached to my Windows PC connects to the internet OK (see picture of PING test below) > Connecting the dongle with the THREE...

Dear Jammy,
A few days ago I reported that the replacement HSDPA dongle still did not work with the Radio. Please let me know how to proceed?

Am I to ask for my money back on the dongle or are you going to re-write the firmware which I am happy to be a beta tester for?

Best wishes,

AlanM

Hi Friend, Firstly a big thank you to your people for sending a replacement dongle so quickly. I have tried the new HSDPA dongle but I still cannot get internet access through the radio. These are the steps I've taken: 1. I inserted my SIM card into the dongle and connected it to my Windows PC as sh...

Thank you Jammy. > I have today tried the 3G dongle in the other radio USB socket but still no internet connection > I also noticed that today there was no mobile phone network signal strength symbol showing (see picture below) where as on other days it has been visible > I have successfully play mu...

Hello Admin, I purchased the 11-RQ0276E-UK-A from Amazon UK 18June2017, order# 2015-6318237-7726753 and then the Pumpkin HSPDA Dongle (order#203-4178152-9033965). I am using a Vodafone UK 3G SIM card in the Dongle. On connecting to the radio via the supplied USB cable, the dongle LEDs flash and afte...