PUMPKIN CAR STEREO SUPPORT CENTER

Hi, Regarding the problem of the slow running, sorry to bring you bad experience, you can contact the customer service to return the unit for repair. I want to confirm that the unit also runs slowly when you are not driving. For the OBD problem,the BT of our unit is always on.Since your OBD isn't f...

Hi, you can try to turn off the launcher now you are using and use the default launcher. There are some people said their unit become stuck after install this launcher. Regards Exactly as I expected, and wrote earlier, try to blame it on some app you see running. Well it makes no difference what so...

https://www.youtube.com/watch?v=6RBteY9UEcI Here is a small clip i made while my car is still at the shops. You can see, when i turn up the volume, untill it reacts, its a 10 sec delay. What my phone didnt really pickup was the sound actualy studder, make a 1 sec silent delay, exatly like when a ele...

Hi Impetuz , yes,we attaches importance to the problem that your unit runs slow in the first few minutes.We still really hope you can provide us an video.Or do you mean only when you drive the car,the unit run slowly. Hope your kind understanding. Regards Currently my car is at the shop, so cant pr...

Hi, you can record without driving the car.Or do you mean only when you drive the car,the unit run slowly. Regarding the CPU frequency，the data we get from the antutu test tool which is widely accepted by people. QQ截图20170921155319.png Regards Ah ok, i tried the Antutu app, and it shows 4 cores as ...

Hi, Regarding the running slow problem,please provide us a video to us ,I will show it to our engineers and try to think out some solution.Because our engineers think there may some apps which occur large memory or require accessing to the network. Hope your kind understanding. Regards Ill see if i...

Hi， thank you very much for so many video.They are very helpful. For the problem of the dimmer,it is normal when you turn on the car light and the dimmer turn down. You can cut off the "ill" wire(orange) to avoid this. For the OBD problem, it seems that the OBD isn't from us,so we don't s...

Concidering the slow of the unit, perhaps this is the reason

https://imgur.com/a/0IT5i

https://imgur.com/a/BqexE


No.2 core never wakes up, i would guess it doesnt work?

Reboot Problem Over the past week, i noticed the unit does this cold reboot, even tho set to 30 mins standby, it does show up, but then reboots anyways. This video is me, turning the off, and on, with setting set to 30 min standby [youtube=]https://youtu.be/NPA72w9KwXI[/youtube] Picture of the sett...

Hi, sorry for the late reply.You can try to install the Torque app pr OBDLink app in your phone and connect to your OBD .If the OBD also can not connect to your phone,you may need to change an OBD. For the DAB weak signal problem,I suggest you install the DAB antenna according to the DAB manual.If ...