PUMPKIN CAR STEREO SUPPORT CENTER

Customer service were hopeless - they told me to update the firmware but then when I asked them to send me the updated firmware they said "there is no updated firmware" :cry: So, I went back to Amazon with full details of the whole saga, they said 'send it back to us',I'm guessing that's b...

I'm guessing I'm on my own with this now? This has turnedninto a very frustrating exercise in car audio - the u it promised so much and delivers so little. I do wish I'd sent it back at the beginning and not spent so much time on trying to fix it. I'm now left with an unreliable unit. My only soluti...

Well after 6 more months of frustration and unpredictable behaviour I have made some progress. The WiFi connection issue is almost stable - I changed phone and it was worse, then suddenly and without updating anything it got better! It's still not 100% but I can at least make a journey without it ju...

Jammy, thanks but I thought you were customer service, so how do i contact them please?

Sorry to be away for so long without updates but here's the situation now. I managed to flash the unit, there was some error with the download but I deleted it all and started again, the download and update worked. This seemed to fix the connection issue for a while but it's still not 100%. That got...

Found it, thanks, here's mine

IMG_0931.JPG (2.33 MiB) Viewed 815 times

Thanks Jammy, is there a service we can subscribe to that tells us when relevant software is updated? Otherwise how do i find out when the software is updated?

J

OK, here's the latest. I tried to update the firmware but the update failed. I deleted the image file and downloaded it fresh, formatted the ad card and out the fresh download on it, the update failed again. Hers the output of the update failure. IMG_0929.JPG Also, here is the system information on ...

Ordered on 22 July 2017
Amazon Order # 206-5776386-0559555

How do I properly identify the unit, model number, firmware etc? I wan to make sure I refer to the right thing when searching for info, fixes, tools etc.

Thanks