PUMPKIN CAR STEREO SUPPORT CENTER

I assume that the whole of China are on holiday right now as you are no longer responding to messages here, or from Amazon. What is going on?

Hi, I don't think this is correct. Amazon returns only work for 30 days and this unit is over that time now. Partly due to the protracted time it has taken to find out that the unit cannot be fixed by me using this forum... The listing on Amazon states: "Important Information Seller Warranty De...

This unit is still dead and it is 15 days since your last reply. How do I go about returning the unit for a refund or exchange? Via the Amazon website?

My suspicions were right. The new ROM is not loaded, and won't load......

I think the unit needs to be swapped out...

I have got the file to download now. Will take a little time on my slow connection though. I'd appreciate a response on my earlier question though.

"The system update seems to require the HU to be up and running before you can re-image it. My HU is effectively dead as it will not reboot."

This is the file download error.Attached.

Thanks for the reply. 2 issues: 1. The mega file in not available for some reason. 2. The system update seems to require the HU to be up and running before you can re-image it. My HU is effectively dead as it will not reboot. Or are you suggesting that even in its current state, inserting a USB disk...

The unit does not do anything after these steps. It just sits there with a few pixels turned white, but certainly no restore process has been started. What now?

Order # 204-6053317-9709123 fulfilled through Amazon UK.

I'll try the steps you suggest when I am home on Friday.

I have this unit:
Pumpkin Quad Core 7-inch 1024*600 Digital Touchscreen Double Din UNIVERSAL Android 4.4 Head Unit

This morning it is sitting at the bootloader screen, and won't pass this stage. I have only had it since April..

Any idea how to fix this?