PUMPKIN CAR STEREO SUPPORT CENTER

Hi,

Placed on March 30, 2016 6:46:11 AM CST) from autopumpkin.com

thanks,

Hi

Order #100004553 (placed on March 30, 2016 6:46:11 AM CST) from autopumpkin.com

My UNIT SKU: 11-C0363-US-A.

thanks

hi,

Thanks for reply.

Do you mean pressing the restart button after the updating process immediately?? please confirm.
The problem is that after the updating process the system version still the old one.
I wonder if you checked below video?

https://www.youtube.com/watch?v=TgU_rpXvXgg


thanks

waiting your kind reply.

waiting your kind reply

hi, thanks for message. actually i tried to update the software as you advised me recently but the system version still V9.2.2_20171025.000458_KED3-5 and never change to V9.2.2_20180330.180833_KED3-5. you can check the video: https://www.youtube.com/watch?v=TgU_rpXvXgg waiting your reply.

kind reminder.

please help.

Hi,

Actually today when i turn the unit on, the sound came back for minutes then disappeared suddenly.
this case occurred three times then no sound was exist.

kindly find below video.

https://youtu.be/eoO8pbxjiCE

waiting your kind help.


With best regards.

REMINDER