Installation of new apps impossible from Google play store on Android 6.0 device

[Jammy]

Hi,
The issue had been submitted to the factory tech and developer.
Any news from them, we will post it here.
Sorry for the trouble brought to you.
Regards

[KaMu]

Hi,

There is a workaround for installing paid apps on this unit.

- Download your paid apps as APK files directly from the play store. For this you can use Raccoon http://www.onyxbits.de/raccoon
In Raccoon you have to provide credentials for your Google account, otherwise you can't download paid apps. Depending on your Google security settings you may have to create an application specific password.

- Copy the APK file to the radio, navigate with the preinstalled "ES file explorer" to the APK and choose "install". Apps installed that way only work if you also have registered your google account on your radio (so you should try installing free apps first).

As paid apps work when they are installed that way, I think there is only a bug in the installation routine for paid apps in the factory Android 6.0.1.

But take care: Apps installed in that way will not get connected to your google account and therefore will not get updates (but I'm not 100% sure about this). As soon as the bug in the unit is fixed the paid apps should be uninstalled and installed again via the play store.

Regards
Klaus

[schiller]

Hey Klaus,

I'm glad to hear that. Thank you for these information. I thought about this before and wanted to try exactly this....nice to hear that it works.

Greetings,

Alex

[Jammy]

Hi all,
Our product developers contact a program company which is devoted to solving the android system bug/error.
And there is a way that needs our kind clients cooperation, thanks in advance.

Step 1:
Please download an app which is used to catching the operation data when you try to install a paid app from Google play store.
https://mega.nz/#!AZs2DYwC!VfFircgJVeUX ... LzB4czvrXQ

Step 2:
After you download it, you will find it's an app in Chinese, but please don't worry, you just need to click and open it.

1.png (1.15 MiB) Viewed 2839 times

Then please refer the below picture to turn on the two options.

2.png (1.01 MiB) Viewed 2839 times

Step 3:
Then go to the Google play store to download some of paid apps, after finishing this, find the ES file explorer.

3.png (503.36 KiB) Viewed 2839 times

Follow this path "mnt-->sdcard-->Nwdlog" to copy all the files like the attached picture shown

4.png (1.68 MiB) Viewed 2839 times

Step 4.
At last, please compress all the copied files into a zip/rar file, download it to the website, such as Mega. Then send the link to us.
We will download these files and send them to the program company, and there will developer specialist to analyse the data and try to use the patch with the firmware to solve it.
Or you can send to my private email box "2881070413@qq.com", I will reply you ASAP.
Your cooperation would be appreciated.
Best regards

[w1ntermute00]

I have the same problem on my model 27-AQTU72-03 radio I just received. I cannot install any apps that I have paid for. Is there any progress on a solution? Torque was advertised as working.

Thanks,
wm

[Jammy]

Hi,
Sorry about this.
We are trying to solve the issue about the google store paid apps.
As you can see on the previous thread, the data which is obtained from our clients side can help you make a progress.
Hope you can try the methods I mentioned above, your cooperation would be appreciated.
Regards

[Jerry_R]

I have ran the instructions above to create the logcat files. Mega.nz won't let me make an account, so I added the file as an attachment to this post.

Please note my head unit is the 27-AQTU72-01 model. (different from the one Klaus uses but same Android version and same problems)

[Jammy]

Hi Jerry_R,
Thank your very much for your provided logcat files.
Once there is any news about the Google play store paid apps improvement or solution, I will post it here.
Regards

[Jerry_R]

Any news yet on a fix for this problem? I'm about to remove the headunit from my car and use it for target practice.....

[Jammy]