Hi all,
Our product developers contact a program company which is devoted to solving the android system bug/error.
And there is a way that needs our kind clients cooperation, thanks in advance.
Step 1:
Please download an app which is used to catching the operation data when you try to install a paid app from Google play store.
https://mega.nz/#!AZs2DYwC!VfFircgJVeUX ... LzB4czvrXQStep 2:
After you download it, you will find it's an app in Chinese, but please don't worry, you just need to click and open it.
- 1.png (1.15 MiB) Viewed 2812 times
Then please refer the below picture to turn on the two options.
- 2.png (1.01 MiB) Viewed 2812 times
Step 3:
Then go to the Google play store to download some of paid apps, after finishing this, find the ES file explorer.
- 3.png (503.36 KiB) Viewed 2812 times
Follow this path "mnt-->sdcard-->Nwdlog" to copy all the files like the attached picture shown
- 4.png (1.68 MiB) Viewed 2812 times
Step 4.
At last, please compress all the copied files into a zip/rar file, download it to the website, such as Mega. Then send the link to us.
We will download these files and send them to the program company, and there will developer specialist to analyse the data and try to use the patch with the firmware to solve it.
Or you can send to my private email box "2881070413@qq.com", I will reply you ASAP.
Your cooperation would be appreciated.
Best regards