PUMPKIN CAR STEREO SUPPORT CENTER

dears

I just installed rear view camera with rear mirror screen , the camera works fine when the car switch is on but it stopped immediately after I start the car engine, any ideas?

Hi,
you need to add an relay switch.You can refer to this article . viewtopic.php?f=14&t=278
More query , please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions .
Regards

I am exactly in the same situation. Just installed my pumpkin in my VW Tiguan.
Camera works great with engine switched off.
When engine is on i see only a yellow tringle with red ! inside...
Maybe i need a realy too?
My radio has canbus decoder and i took power for the camera from reverse light.
Please Help...

(Aliexpress Order ID: 91176767982388)
(Store name: Shenzhen Pumpkin Electronic technology co., LTD)

test

Hi nloupet,
yes.It is the same cause.
Regards

Problem solved easily but adding a capacitor 25V 2500uF in parallel to camera power cable and connecting the - (minus) power to car ground and not to minus from reverse gear lights.

[(By the way jammy where I can find the original firmware for my device? Just in case I want to have it.
Also where I can change the ringtone for Bluetooth incoming call?
Another issue is than using tune button (right upper one) I can only change the FM frequency by 0,5. Is any option to navigate between presets using this button?)]

[You can freely move the second part of my post to new one is you think it's better...]

Thanks in advance

Hi nloupet,
We will keep update the firmware if it is helpful to solve the problem we meet.So i suggest you can contact us freely if you have any query.
Sorry that there is only one default ringtone for bluetooth calling and it is unable to map the tune button.
Regards