PUMPKIN CAR STEREO SUPPORT CENTER

Her friends,

I have a very bad DAB signal with the original antenna.

(Quality is very bad.... cable is on several positions pressed. Duct tape is dirty and does not stick, maybe a used antenna?)

Have someone try to use a other ant?

My other car with a jvc radio use this ant

https://www.amazon.de/gp/aw/d/B00A867WU ... ref=plSrch

- perfect quality no problems

Would this work with the pumpkin dab box?


And is there a way to create a shurtcut to a preset Chanel on the buttons 1-6 (Mercedes Vito Radio right side buttons)


Dab wigdet is not available?

Hi, could you please first tell us your order number?
This information is very important for us to provide you best solution.
About the DAB signal issue, you can try to put the DAB antenna outside the car to check.
If this does not help, we can send you a new DAB antenna.
The other ant from the attached link is not be compatible with our DAB box, cause our DAB box work with the SMA connector.
Regards

500000807 and the dab Modul with 500000824


And a other one with SMA?

outside the car the same

Hi, sorry for the late reply due to the weekend.
Yes, we can send you a new DAB antenna with SMA.
If you want it in hurry, you can buy a from you local.
Cause we can just send the new DAB antenna from HK by post.
Normally it takes about 12-25 business days to arrive.
Regards

Ok, then send me please a new one

Thx, new ant and super signal. But a widget and preset buttons is missing

Hi,
Could you please try to delete the DAB app and reinstall it from apkInstall--oem to check?
If the widget and preset buttons still could not be found, please take a photo and send it to us.
We will try to provide you best solution.
Regards

Have deleted about 10 times

Is there a wigdet and a preset functions for the 1-6 hard buttons on the right side?

Hi,
There is not a widget and preset functions for the hard buttons on the right side.
Regards