Problem with amp connector

[alexebner]

Hello !

The AMP connector on my AS0371b is always on. Ther is everytime 12V on it. Even when the ignition is off ant the key is not in.

Now my amp's are always on and my battery is always empty.

[Jammy]

Hi,
did the unit automatically power off when you plug out the key ?
Regards

[alexebner]

Yes it powers of.

[alexebner]

Yes The tablet switches off when i turn off the car.

[Jammy]

Hi,
sorry for my late reply due to the Chinese New year holidays.
Did you set the unit delay to power off like follows

022302.png (34.21 KiB) Viewed 1680 times

Regards

[alexebner]

I have chacked the setting and it is on no delay.

I have now connected the amps to the acc connector between radio and bus interface. but that is not the best solution.

I hope it can be fixed.

[Jammy]

Hi,
so there might some internal wire short circuit .You have a correct solution.
Regards

[alexebner]

What you mean ?

I should let them how its wired now ?

[Jammy]

Hi,
sorry that forgot to tell you more on the last post.
As we don't really check the internal mother board of your unit, we are unable to confirm where would be short circuit.So you can contact the customer service for the further solution(maybe change a new unit) if you mind.
Our mailbox is support@autopumpkin.com .
Regards