Bluetooth. I can't sync the phonebook

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JDP
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Joined: Sat Dec 31, 2016 12:33 pm
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Bluetooth. I can't sync the phonebook

Postby JDP » Sat Dec 31, 2016 12:41 pm

Hi,
I have a Pumpkin Android 5.1 car DVD and I can pair the phone, but I'm not able to sync the phone book of my phone. I tried with 2 different phones with the same result. Where could be the problem. Thanks.



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Bluetooth. I can't sync the phonebook

Postby Jammy » Tue Jan 03, 2017 7:46 am

Hi,
Sorry about this.
Could you please first tell us your order number or buyer ID?
Our android 5.1 unit can support to pair the phone and sync the phone book via Bluetooth.
Please tell us the two kind phones you used, we test this function in our lab without any problem with several phones.
And if possible, would you mind take a video to help us check?
Regards

JDP
Posts: 2
Joined: Sat Dec 31, 2016 12:33 pm
Contact:

Re: Bluetooth. I can't sync the phonebook

Postby JDP » Tue Jan 03, 2017 8:58 am

Hi,
Thanks for your answer, I was confused because I solve my problem just pushing the Sync button in the Bluetooth screen.
Sorry.


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