PUMPKIN CAR STEREO SUPPORT CENTER

I received a new 27-AQTU72-03 from E-Bay and installed it Friday. At first it worked great until I tried making sure the red buttons were properly assigned then it would no longer respond to my touch presses. I've tried everything I can come across but nothing helples The factory wipe does not work. the Factory Reset does nothing. The Touch Study calibration does not work. here is a youtube video of the problem. Could someone please help, my brand new radio is useless without the touchscreen! Thanks.

Hi,
I had replied and given you the way to solve your problem in another thread, please check it.
Any further problem, we can contact in the other thread, hope your understanding.
Regards

yes I confirm, this was addressed and solved in my first thread. I didn't know if the first thread was accepted..sorry about the double. you can go there for the solution....