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PUMPKIN CAR STEREO SUPPORT CENTER • audi a3 8p px5 android 8.0 static noise problem
Page 1 of 1

audi a3 8p px5 android 8.0 static noise problem

Posted: Sun Sep 23, 2018 9:50 pm
by hknayln
Hi,

I have the Android 8.0 headunit in a 2008 audi a3.

I am getting a static noise even when the radio is off.

It only starts once you get past the pumpkin boot screen and gets slightly worse when you swipe the screen or press a button.

Please can you advise on how to fix this?

My aliexpress order number was: 93090097276812

Re: audi a3 8p px5 android 8.0 static noise problem

Posted: Wed Sep 26, 2018 3:47 am
by Jammy
Hi,could you show me an video about it ?
Regards

Re: audi a3 8p px5 android 8.0 static noise problem

Posted: Sat Sep 29, 2018 8:53 pm
by Chrisgroot
Same here with the AE0273B.

Re: audi a3 8p px5 android 8.0 static noise problem

Posted: Sun Sep 30, 2018 8:51 pm
by hknayln
hello dear friend. send to video link https://drive.google.com/file/d/1xQTY9U ... p=drivesdk

Re: audi a3 8p px5 android 8.0 static noise problem

Posted: Sun Oct 07, 2018 3:54 am
by Jammy
Hi hknayln ,sorry for the late reply due to the Chinese National Day holiday.Was there any static noise while you were playing music ?
Regards

Re: audi a3 8p px5 android 8.0 static noise problem

Posted: Mon Oct 08, 2018 2:43 pm
by hknayln
No problem dear friend. yess there is noise when playing music.Noise goes away if I turn off the sound.Noise does not increase.

Volume mute or zero no noise,volume 1-30 yes constant static noise

Re: audi a3 8p px5 android 8.0 static noise problem

Posted: Tue Oct 09, 2018 6:29 am
by Jammy
Hi,
you can try to enter settings - car settings - factory settings - other - amp volume option and set it as -15dB ,then click apply and next reboot the unit .
wait for your response.
Regards

Re: audi a3 8p px5 android 8.0 static noise problem

Posted: Sun Oct 14, 2018 8:18 pm
by hknayln
Hello dear friend. I did everything you said. No change.There is always noise.I want to send the product back.what should I do

Re: audi a3 8p px5 android 8.0 static noise problem

Posted: Tue Oct 16, 2018 6:24 am
by Jammy
Hi,sorry about this .You can contact the pumpkin customer service about the refund issue.
Regards

Re: audi a3 8p px5 android 8.0 static noise problem

Posted: Wed Oct 17, 2018 6:37 pm
by Rigattoni
Static noise issues are most of the time no big deal to get fixed.
The problem is the car not the unit. There are interferences in the car net and you need to get them out of the power cable.

Just buy some (6 are fine) ferrite filters (Ebay cost less than 10 bucks) and put them on the yellow cable, the red cable and at the ground cable just near the Quadlock and near the pumpkin connector.