PUMPKIN CAR STEREO SUPPORT CENTER

Hi I have a pumpkin android GPS the touch screen is not working properly. The bottom half doesn't seem to work.
Also their appears to be a pick symbol what is it I can't seem to find a manual anywhere all the links on here have been blocked by the host site.
The symbol appears to be a key hole.
Can't do factory reset was screen is dodgy
Matt

About this issue ,you can contact the pumpkin customer service or write to support@autopumpkin.com.
You need to tell them your order number or ebay id so that they can confirm your unit .
Regards