PUMPKIN CAR STEREO SUPPORT CENTER

Please help.

I chanced the logo to a new picture of my car brand.
Since them, the radio stuck in the boot.
I tried the reset button but it doesnt work.
Here you can see the problem.

https://www.dropbox.com/s/lpt2ubtarcwjd ... 8.mp4?dl=0

I bought the radio via Amazon. Here is the link to the radio.

https://www.amazon.de/PUMPKIN-Moniceive ... viceiver+m

Please tell me how to solve this problem.

Many thanks and sorry for the english

Hi,
we can not open the link and see the video.Could you mind upload the video to Youtube?
Did you try to hard reset the unit(using a thin stick to stick the RST hole)?
Please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions
Regards