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Problem with amp connector
Posted: Sat Feb 10, 2018 7:21 pm
by alexebner
Hello !
The AMP connector on my AS0371b is always on. Ther is everytime 12V on it. Even when the ignition is off ant the key is not in.
Now my amp's are always on and my battery is always empty.
Re: Problem with amp connector
Posted: Mon Feb 12, 2018 3:12 am
by Jammy
Hi,
did the unit automatically power off when you plug out the key ?
Regards
Re: Problem with amp connector
Posted: Wed Feb 14, 2018 6:22 am
by alexebner
Yes it powers of.
Re: Problem with amp connector
Posted: Thu Feb 15, 2018 6:12 am
by alexebner
Yes The tablet switches off when i turn off the car.
Re: Problem with amp connector
Posted: Fri Feb 23, 2018 7:11 am
by Jammy
Hi,
sorry for my late reply due to the Chinese New year holidays.
Did you set the unit delay to power off like follows
- 022302.png (34.21 KiB) Viewed 1681 times
Regards
Re: Problem with amp connector
Posted: Fri Feb 23, 2018 5:07 pm
by alexebner
I have chacked the setting and it is on no delay.
I have now connected the amps to the acc connector between radio and bus interface. but that is not the best solution.
I hope it can be fixed.
Re: Problem with amp connector
Posted: Sat Feb 24, 2018 10:04 am
by Jammy
Hi,
so there might some internal wire short circuit .You have a correct solution.
Regards
Re: Problem with amp connector
Posted: Sat Feb 24, 2018 5:21 pm
by alexebner
What you mean ?
I should let them how its wired now ?
Re: Problem with amp connector
Posted: Mon Feb 26, 2018 11:34 am
by Jammy
Hi,
sorry that forgot to tell you more on the last post.
As we don't really check the internal mother board of your unit, we are unable to confirm where would be short circuit.So you can contact the customer service for the further solution(maybe change a new unit) if you mind.
Our mailbox is
support@autopumpkin.com .
Regards