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PUMPKIN CAR STEREO SUPPORT CENTER • how to hard reset 2Din Universal radio
Page 1 of 2

how to hard reset 2Din Universal radio

Posted: Fri Jun 17, 2016 10:26 am
by iblik
Hello,
I have

http://www.autopumpkin.com/car-dvd-play ... -obd2.html

I became my problem. Radio Now do not boot
I thought I do a hard reset, but do not know the key combination

Can you help me?
IMAG0235.jpg
IMAG0235.jpg (581.59 KiB) Viewed 36543 times

Re: how to hard reset 2Din Universal radio

Posted: Sat Jun 18, 2016 6:10 am
by Jammy
Hi, could you please tell us your order number?
About the radio does not boot, please refer the below forum to check.
viewtopic.php?f=3&t=553
The hard reset hole is on the top right corner of the unit front panel.
Regards

Re: how to hard reset 2Din Universal radio

Posted: Tue Jun 21, 2016 2:26 pm
by iblik
I solved it.
I re-install android and everything works as it should.
What the latest android can be on the radio?

order number is 191321196258

Re: how to hard reset 2Din Universal radio

Posted: Wed Jun 22, 2016 6:23 am
by Jammy
Hi, glad to hear you solved it.
Normally we don't suggest flash the unit when it works as it should.
If you have any other system problem but can not be solved by restore factory settings.
We can send you the latest firmware, then you can try to install it to check.
Regards

Re: how to hard reset 2Din Universal radio

Posted: Wed Jun 22, 2016 7:36 am
by iblik
yes I would like to try the latest FW, because this what he got me a user does not 100%

Re: how to hard reset 2Din Universal radio

Posted: Wed Jun 22, 2016 9:45 am
by Jammy
Hi, here is the link of latest firmware for C0219.
https://mega.nz/#!wYE2zAAb!lfohDALwx2gW ... 7siX6W8JuI
Regards

Re: how to hard reset 2Din Universal radio

Posted: Fri Jul 01, 2016 12:04 pm
by Speedy
Sorry that I'm writing in this theme.
I have S07 and it doesn't start. My car hasn't been run for a month, but before it the radio had worked.
The radio has no reaction to the 'on' buttom, the reset buttom also doesn't work.
Cables are 12V, and the fuse is good.

Re: how to hard reset 2Din Universal radio

Posted: Sat Jul 02, 2016 1:30 am
by Jammy

Re: how to hard reset 2Din Universal radio

Posted: Sat Jul 02, 2016 9:43 am
by Speedy
Model: S07
S/N: 000D18A128B1
MCU VERSION: MTCB-KLD2-V2.71
SYSTEM VERSION: 4.4.4_20082015
CORE VERSION: 3.0.36+ ROOT@CHUN #320
COMPILATION NUMBER: RK3066-ENG4.4.4 20082015
CPU: ARM CORTEX-A9 @1,6GHz (X2)


Radio have no reaction for RST - PWR buttoms..

Re: how to hard reset 2Din Universal radio

Posted: Mon Jul 04, 2016 3:25 am
by Jammy
Hi, if you tried both the two methods which can enter the recovery mode but if failed.
You may need to return the unit back to us for repair or exchange.
Please contact our customer service, you can write to "support@autopumpkin.com"
And you have to tell us your order number or buyer ID.
Then we can check you order and give you the instruction to solve this problem.
Regards