PUMPKIN CAR STEREO SUPPORT CENTER

Order# 111-4150118-6379438

Hi, I've been seeing this image for a few weeks now, no rhyme or reason as to why, radio or media, haven't used much more yet. The only time I don't see it is when the backup cam is operating it. Sometimes it can go days without and others it can happen a few times in just a minute. It cuts out the sound and usually only lasts a few seconds. What is the error? Regards.

Unit: https://www.amazon.com/gp/product/B074M ... UTF8&psc=1

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Hi,
could you tell me your car model?
Regards

2010 Chevy Silverado

Hi,
you can modify the regarding wires as follows to solve this problem.

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Regards

Hi Jammy, I appreciate your response to a solution, but this doesn't explain the problem. Now that I'm thinking about it, I believe I was using the head unit for a period of time before installing the reverse cam, and the problem may have started after installing the reverse cam, I can't be sure.

However, I'm the kind of person that likes to know what is going on:

1) Please tell me what the problem is? You must know the problem and how it relates to my vehicle since that was what you wanted to know.
2) Are you saying that the in/out problem with the media and radio sound is related to the wiring of the reverse camera? and this 10K ohm load resistor connected to the reverse cam in power wire even when the cam isn't supposedly active takes care of the issue? Suggesting this is some kind of power/signal feedback issue with the camera that the load resistor absorbs.
3) If I were to disconnect the reverse camera from operation, would the "problem" also go away? I would be inclined to try this first to verify what is causing the problem, reversing what I'm thinking now is what started the problem which is in line with your solution, before I wire up your solution, thanks.

Best regards,

Hi,
it is nice to meet you who has a good analysis.
1.This problem is that the REVERSE-IN wire recognize some tiny power signal and switch to the reverse mode when you operate the car such as braking or turning the steering lamp.
2.When the unit switch to reverse mode ,the sound or imagine will be interrupt.The 10K ohm load resistor is used to load the accidental current and solve this problem.
3.Yes,if you disconnect this wire,the problem will go,but you also unable to use reverse camera.
Regards

Thank you Jammy, I will try #3 for a bit, when it shows clear, I'll wire up #2. This makes sense and I appreciate the verification of thought.

If there is a signal getting back down the reverse wire when it's not in reverse, I would start looking at the rear light clusters for a dodgy earth / ground, probably some coroded contacts or something