Pumpkin RQ0278E problems, new firmware?

[Civic1997]

Hello,
I have the same device, but mine has bluetooth issues.
My contacts list does not sync up with device and device crashes sometimes.

bought the item off ebay about a month ago.
Whenever i try to install the update files i get a error in recovery then just reboot.

Any help?

[Jammy]

Hi civic1997,
Could you please tell us your ebay buyer/user ID?
You need to sync the contact list manually on the Bluetooth menu, then when you phone connect next time, the unit will automatically sync the contact list.
When you download the update.rar file, just use a SD card or USB stick to copy it, insert the SD card, then the unit will automatically recognize it.
Please check the SD card or USB stick format and memory, it should FAT32/NTFS and not up to 32GB.
The update file need to put into the root inventory of the SD card.
Regards

[Jammy]

Hi,
here is the firmware and mcu for your unit RQ0278.
https://mega.nz/#!0Z1DzQDA!erzOD_J3ONOl ... ERmoByFy4U
Follows is the guidance passage.
viewtopic.php?f=20&t=2131&p=9294&hilit=CN03#p9294
Regards