Can i please have the latest firmware for my unit?

Technical file download link of PUMPKIN device

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Phoeny
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Can i please have the latest firmware for my unit?

Postby Phoeny » Sun Jul 10, 2016 8:00 am

MOdel: s07
MCU: MTCB-KLD6-V2.86
Android ver: 4.4.4
Kernel: 3.0.36+
Build: RK3188-eng4.4.4



Jammy
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Re: Can i please have the latest firmware for my unit?

Postby Jammy » Mon Jul 11, 2016 6:48 am

Hi, the system version on your unit did not show completely.
You can take a photo to help us check.
We have to kindly remind you, normally we don't suggest our client do the update, cause it may lead some other problem.
But in order to help you in the future, the update may solve some problem, if we have the new one, we can send it to you.
Regards

Phoeny
Posts: 13
Joined: Fri Jun 24, 2016 5:44 am
Contact:

Re: Can i please have the latest firmware for my unit?

Postby Phoeny » Mon Jul 11, 2016 3:16 pm

I have attached the photos
Attachments
ss+(2016-07-11+at+05.15.16).jpg
ss+(2016-07-11+at+05.15.16).jpg (86.57 KiB) Viewed 2351 times
ss+(2016-07-11+at+05.15.07).jpg
ss+(2016-07-11+at+05.15.07).jpg (64.18 KiB) Viewed 2351 times

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Can i please have the latest firmware for my unit?

Postby Jammy » Tue Jul 12, 2016 6:12 am

Hi, the current system version on your unit is already the latest one.
There is no new firmware.
If you have problem, please tell us, we will try to help you solve it.
Regards

Phoeny
Posts: 13
Joined: Fri Jun 24, 2016 5:44 am
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Re: Can i please have the latest firmware for my unit?

Postby Phoeny » Tue Jul 12, 2016 10:46 am

I need the files to recover the radio if something goes wrong with it.


as a backup.



Problems i have with it are posted here viewtopic.php?f=18&p=2168#p2168

Jammy
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Re: Can i please have the latest firmware for my unit?

Postby Jammy » Wed Jul 13, 2016 8:37 am

Hi, in case you have some problem, you can have this below firmware as a backup.
On account of we have many kind of android unit with different resolution and rockchip, please tell us your order number or SKU number.
Then we can send you the right firmware for your unit, hope your understanding.
Regards

Phoeny
Posts: 13
Joined: Fri Jun 24, 2016 5:44 am
Contact:

Re: Can i please have the latest firmware for my unit?

Postby Phoeny » Wed Jul 13, 2016 4:59 pm

where do i find sku number?

amazon order number 304-5021920-3521143

Phoeny
Posts: 13
Joined: Fri Jun 24, 2016 5:44 am
Contact:

Re: Can i please have the latest firmware for my unit?

Postby Phoeny » Sat Jul 16, 2016 9:59 pm

Hello?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Can i please have the latest firmware for my unit?

Postby Jammy » Tue Jul 19, 2016 3:18 am

Hi, sorry for the late reply due to the weekend and different working time.
Here is the link of the firmware for your unit RQ0259E, you can try to download and install it to solve the problem you had.
https://mega.nz/#!0MVQDSQb!4Bb7afB0w73b ... knlFuh4tsE
Regards


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