firmware update

Technical file download link of PUMPKIN device

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Soota
Posts: 13
Joined: Thu May 16, 2019 9:17 pm
Contact:

firmware update

Postby Soota » Mon May 20, 2019 3:30 pm

Hello I wanted to know where to download the latest version of the fw for my screen, the data is

Model
px5(1024x600)

Android version
8.0.0

Android security patch level
October 5, 2017

Kernel Version
4.4.93+
rocky @ hctr930 # 343
Sat Sep 15 11:41:25 CST 2018

Compilation No.:
px5-userdebug 8.0.0 OPR5 170623.007 eng.hct.20181011.175413 test-keys

MCU version:
MTCE_KLD_V2.94e_1
Oct 10 2018 18:44:29

No. Series
D31CDD2457D86A45

CPU
8 core 64-bits CPU Coretex-A53 @ 1.5G

Thanks.



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: firmware update

Postby Jammy » Tue May 21, 2019 1:30 am

Hi there,

Thank you for your post.
May we know your order ID or number please?
Thanks.

Regards,
Jam

Soota
Posts: 13
Joined: Thu May 16, 2019 9:17 pm
Contact:

Re: firmware update

Postby Soota » Tue May 21, 2019 6:58 am

hello the screen is installed in a second-hand car and I do not have that information. I think the former owner bought it by amazon

Soota
Posts: 13
Joined: Thu May 16, 2019 9:17 pm
Contact:

Re: firmware update

Postby Soota » Thu May 23, 2019 1:06 pm

Hello this is the screen that I want to update. I hope that the image serves to identify it.

regards
Attachments
02498E6F-B114-421C-8B31-09D8754940DB.jpeg
02498E6F-B114-421C-8B31-09D8754940DB.jpeg (134.78 KiB) Viewed 2568 times

Soota
Posts: 13
Joined: Thu May 16, 2019 9:17 pm
Contact:

Re: firmware update

Postby Soota » Fri May 24, 2019 11:37 am

Hello, I have the Amazon order number:
405-5353371-3043564.
It was purchased on January 31.

I hope your answer
regards

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: firmware update

Postby Jammy » Mon May 27, 2019 3:45 am

Thanks for your message,

We have confirmed that this one cannot be updated.

Soota
Posts: 13
Joined: Thu May 16, 2019 9:17 pm
Contact:

Re: firmware update

Postby Soota » Mon May 27, 2019 11:52 am

I am having problems with the screen sometimes when turning on the black screen, I wanted to know if it is possible to reinstall the FW or the OS to see if the problem is solved.

Greetings.


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