RQ1019E update

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Jammy
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Re: RQ1019E update

Postby Jammy » Thu Aug 18, 2016 5:54 am

Hi mpl1337,
Your MCU version MTCB-KLD6-V2.86 does not have problem.
The MCU link attached for "24stundenpcnotdienst" is used for trying to help him solve the problem.
It's the MTCB-KLD6-V2.85, please don't try to install it on your unit.
Regards

mpl1337
Posts: 17
Joined: Tue Jul 05, 2016 5:47 pm
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Re: RQ1019E update

Postby mpl1337 » Thu Aug 18, 2016 5:58 pm

I have 2 problems... when I start the car and change to reverse I see my camera.. then I drive and when I change again to reverse I can't see the camera. First after a restart. Fullwipe already done nand no change

The second one is dab... when I start the car and start dab... no signal/no sound ... afters 2-3 restarts it works first and sometimes when I change to a others dab Chanel it changes only name but not the channel..first after some restarts

And the last is... a ghost? Sometimes touching the panel self on any buttons and apps or open the topbar change the radio Chanel and other things :D

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: RQ1019E update

Postby Jammy » Fri Aug 19, 2016 3:04 am

Hi mpl1337,
Could you please tell us if these issue happened before or after you installed the firmware from us?
About the reverse camera issue, it maybe the canbus box fault, if you don't mind, we can give you the instruction to modify the reverse detective wire which is between the canbus box and the power cable and directly connect it to your rear light positive pole.
About the DAB problem, please delete the DAB app and reinstall it to check.
The last ghost, it seems just like a short bug of the system, you can try to press the RST hole to solve it.
Regards

mpl1337
Posts: 17
Joined: Tue Jul 05, 2016 5:47 pm
Contact:

Re: RQ1019E update

Postby mpl1337 » Fri Aug 19, 2016 4:25 am

These problems are happened before the update already.

I have allreday connected the rear camera trigger to the reverse light but problem is the same.

It seems to be the camera software stucks after few minutes and works only after power down > 10 minutes

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: RQ1019E update

Postby Jammy » Fri Aug 19, 2016 6:41 am

Hi,
Sometime the new update firmware could solve the problem, and it may also cause other problem. Sorry about this.
Could you please take a video about the rear camera issue, upload it to youtube, then send the link to us?
We will check and try to provide you positive solution.
Regards

mpl1337
Posts: 17
Joined: Tue Jul 05, 2016 5:47 pm
Contact:

Re: RQ1019E update

Postby mpl1337 » Fri Aug 19, 2016 6:28 pm

Okay i Make a video and post it.

I updated to the last(?) Version (your link) because this problems but no change..

mpl1337
Posts: 17
Joined: Tue Jul 05, 2016 5:47 pm
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Re: RQ1019E update

Postby mpl1337 » Sat Aug 20, 2016 11:33 am

https://youtu.be/2Kx9qkO4FIY

The multimeter shows the voltage from the rear light awg 14(2,5mm2) connected to the trigger line

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: RQ1019E update

Postby Jammy » Mon Aug 22, 2016 7:57 am

Hi,
After discussing your issue with our technician, could you please which power cable you used? The power cable with canbus box or the ISO power cable.
1.png
1.png (232.45 KiB) Viewed 2147 times

It maybe the system error, you can update the MCU to check, here is the link for the MCU for you.
https://mega.nz/#!YElSyAhK!qUmyJCjNHudQ ... 1zIx_xKsYA
Please refer the below forum to enter the recovery model to update the MCU.
viewtopic.php?f=18&t=14
Regards

mpl1337
Posts: 17
Joined: Tue Jul 05, 2016 5:47 pm
Contact:

Re: RQ1019E update

Postby mpl1337 » Mon Aug 22, 2016 6:02 pm

Im using the ISO plug without canbus decoder the canbus box plug not fits in the ISO plug. Okay I try this mcu


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