PUMPKIN CAR STEREO SUPPORT CENTER

Hi, i have a pumpkin unit player 10.1 inch. This unit currently has Android lollipop 5.1 pre-installed, but i wonder if there's any available firmware for this unit or if there's Android Marshmallows 6.00 available? If so, can i please be provided the download link? I have added an internet link, so that admin knows which Pumpkin unit i'm referring to. Here's the link: http://www.autopumpkin.com/pumpkin-univ ... ntrol.html.

Hi,
Sorry for the late reply.
There is not android Marshmallows 6.0 available for your unit player 10.1 inch.
Regards

I understand, but is there any update for android 5.1 lollipop version for my unit?

Hi,
Normally we don't suggest our clients flash the unit when it works well.
If you want to update or get it in case some problem, we can send the latest firmware to you.
Here is the link for your unit.
https://mega.nz/#!ZYFCGIZY!vlVpc2S_zPiz ... xD2mRZkC60
Regards

I understand, i thank you for warning me about this. But what will happen to my unit if i still decide to update it anyway? What will it do to my unit?

Yeah but, if they really have a point here then well i assume that i'll just to leave it be on android 5.1 But if i decide to do it anyway, and continue ahead to update my unit what will it do to my unit? It just doesn't make any sence when Pumpkin support says that they don't usually recommend to update the firmware. If these firmware updates can cause issues with the units, then why in the earth does Pumkin makes these updates?

Hi,
Cause the firmware/mcu updates so fast, and we just don't suggest flash the unit, especially some customer flashed the unit with the firmware from others.
Normally if there is update firmware in need, we can provide the right original one.
And as we known, some of our clients install the firmware and it damaged the unit, even made the unit not working.
Regards

SO which firmware is the right original which i can safely download into my unit?

Hi,
Please tell us your order number or buyer ID, then we can give you the right original firmware.
And please also attach the current system version on the unit.
If we have the new firmware, we can send it to you.
Regards

Hi, i ordered my Pumpkin unit via aliexpress on 7/6/16. The order number is 75912697506884. I don't understand what you mean to attach the current system version, but i can tell it runs on Android 5.1. The serial number of my unit is b40113380406090407e00a5133504b52. Once there's any available firmware update my unit, you can send it to following e-mail address: babakshock@yahoo.no.