Firmware for AS0472B

Technical file download link of PUMPKIN device

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michaelpop
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Joined: Tue May 15, 2018 8:48 am
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Firmware for AS0472B

Postby michaelpop » Tue May 15, 2018 8:49 am

Hello,

where can I find the firmware update for the Opel-device AS0472B?



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Firmware for AS0472B

Postby Jammy » Wed May 16, 2018 3:51 am

Hi,
sorry that we don't public the firmware directly.Because we are worry about that some of our client flash wrong firmware without our guidance and bring irreversible damage to their unit .Any query ,you can contact our pumpkin customer service or directly write to support@autopumpkin.com.
Regards

michaelpop
Posts: 3
Joined: Tue May 15, 2018 8:48 am
Contact:

Re: Firmware for AS0472B

Postby michaelpop » Thu May 17, 2018 12:04 pm

I was surprised not to find the firmware on your website and on your forum. Now I am even more surprised to read your answer.
In my opinion, the only reason why you don’t publish the firmware is the same why you usually ask for the order number, and it is competition-related. But that shouldn’t mean that me, as customer, I have always to write an email to find out IF something new appeared… :-s

michaelpop
Posts: 3
Joined: Tue May 15, 2018 8:48 am
Contact:

Re: Firmware for AS0472B

Postby michaelpop » Wed May 30, 2018 11:23 am

Does also somebody answer emails on the indicated email address? Some days already passed and I feel strange to re-send the mail begging...

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Firmware for AS0472B

Postby Jammy » Thu May 31, 2018 3:33 am

Hi,
it is strange.That is our customer service mailbox. Maybe there is something wrong during this sending the post.
OK ,ignore this. For safe, we don't public all firmware .However ,you can constantly contact our customer service you feel free.
What is going on with your unit ?Normally we don't suggest our clients flash the unit if it works as it should .
Regards


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