PUMPKIN CAR STEREO SUPPORT CENTER

Hello,
i buyed a new RQ0368 (at the end i s chinese sign like "e", perhabs sa=3 ?) other label printed with 01b, from autopumpkin.de order 500001270

I had some problems and tought about to upgrade the firmware to solve. Now the system is stuck in the welcome screen. I found some firmware, but not shure if its correct. Perhabs it was my false

I can enter recovery menu over reset+power button.

The problems i had:

- DVD without audio, italian menu title (for repeat mode)
- cant use ipod/iphone over usb
- cant find other bluetooth devices except phones
- poor wifi range (phone had connection to repeater but radio didnt)

Can you send me a link to the correct and actual firmware?

Hi,
As you known, normally we don't suggest our client flash the unit without our instructions.
Please don't worry, we will try to help you solve the problem.
Before you install the firmware for your unit RQ0368, could you please tell us more details about the problems?
Does the unit only come no sound only when playing DVD?
Please notice, the unit can not be connected the iPod or iPhone over usb.
And the bluetooth on the unit does not perform like the smartphone, you can use the hands free and listen music via bluetooth, if you buy the Bluetooth OBD2 adapter, it can also work with our unit via bluetooth.
Here is the link of the original firmware for RQ0368.
https://mega.nz/#!gJNlTbwI!y_9pJo2Cuu0H ... dDQjBo8Lf8
Regards

Thank you.

Yeah i made a mistake, i didnt tought much about that. For me its normal to flash firmware of devices to get them up to date

Unfortunaly i get a error while trying to upload the update.img

cant open rknand block parameter
and many other errors that going to fast.

At the end i can read "cant mount /cache/recovery/last_kmsg", and "failed to mount /cache /dev/block/rknand_cache (Block device required)

I think it can only be uploaded directly over a micro-usb port onboard, like a smartphone

Hi,
You can refer another forum to install the firmware.
viewtopic.php?f=18&t=14
Please notice if you download the "update.img" file, and copy it into the root inventory of the micro SD card, insert it to GPS slot.
Go to the Settings--about device to click system update to start the recovery process.
Regards

I dont have access to the main system.

Hi,
Sorry for the late reply due to the weekend.
You can follow the below steps and try to enter the recovery mode again.
Press the power button and at the same tiem use a sharp thin sticker to press and hold the RST button, hold t hem and keep about 3-5 seconds, please first release the RST button , then you release the power button, and then check will it goes into a English version recovery mode.
Regards

Allready done "My" recovery mode, does not accept other firmware files. I think during the wrong ROM update, it crashed the NAND and is now not aible to read/write into it.

You Can try this method:
Download this file: https://www.dropbox.com/s/s0issb5u9xmr2 ... l.zip?dl=0
Create a bootable sd card with your original firmware
Copy original firmware also in a usb Pen
Put bootable sd card into your unit and boot it.
When it boots in recovery, you'll see a errore message: remove sd card and put usb Pen into a usb port and proceed with flash from usb.
It should work

Good luck

Okay i have got a new android board. Now it works.

But i had to load a other MCU file for working.
Actualy i use KLD6

Can you confirm that this is right? Or can you upload the correct MCU?

Hi,
Could you please first tell us if you got the android board from us or other place?
If you got the android board from us, we can send you the original one.
And the MCU version on you unit before you replace the android board is MTCC-KLD6.
Regards