PUMPKIN CAR STEREO SUPPORT CENTER

Hey Guys,

Bluetooth has always been an issue on my unit. Connection isn't the issue but call quality for the other person is. I have an iPhone X and I can hear the person I'm talking to loud and clear yet they always say that I sound like I'm underwater.

Anyway, I updated to the latest version V9.2.2 to see if that might solve the issue but now it tells me that there are no Bluetooth devices available.

Any ideas there folks ???

Car radio is CN10-02308B-02B.

Thanks,

Mark.

Hi,first,

bluetooth.png (41.45 KiB) Viewed 1455 times

Then could you show some pictures about your system version info and the bluetooth page that tip no avalible bluetooth device if the first step doesn't help you ?
Regards

Hey Jammy,

Thanks for the reply. Extra settings is asking for a pin .....

Hey Jammy,

I found the pin in another post but BC8 is actually already ticked. What should I check next ?

Regards,

Mark.

Hi,
then did the unit display the bluetooth name and pin word ? If yes,is the name same to follows ? you can try to rename the bluetooth name as follows.

BT name.png (956.14 KiB) Viewed 1428 times

Regards

Hey Jammy,

I tried changing the BT name but no luck. It's like the radio doesn't even recognise the BT adapter. I've tried turning BC6 and BC8 On and Off.
There's no BT option in Settings on the left even (see Photo 5). To see the BT settings, I have to search in Settings and then when I find it turn it on (see 1 and 2). When it's on there's no BT icon in the top bar (1 and 5). I also attached the version settings for you to check (Photo 4).

What next ?

Regards,

Photo 1.jpg (323.48 KiB) Viewed 1421 times

Photo 2.jpg (276.11 KiB) Viewed 1421 times

Photo 3.jpg (283.1 KiB) Viewed 1421 times

Photo 4.jpg (263.29 KiB) Viewed 1421 times

Photo 5.jpg (261.12 KiB) Viewed 1421 times

Also, is there a link to the latest DAB app, the one already posted doesn't work.

Ok, miracle. Turned on the car this morning and BT appears in the notification bar at the top and lets me connect.

Very odd, will let you know how I get on .....

Hi,
yes,it is strange.while the unit didn't find any device,you can use your phone connect to the car stereo initiatively (search any avalible device on the phone ).
DAB app :https://mega.nz/#!SC5jyYTD!HIxWfdIClsrpvJXXB0LQK3gaGb_Y3CmnT5Ix7I0jFm4
Regards

Hey Guys,

Sorry for raising an old post. This issue has arisen again. Bluetooth can disappear from the menu. You can see the logo at the top of the screen but there is no bluetooth menu in settings.

My call quality seems to be getting worse. Everyone tells me that it sounds like I'm swimming. I have tried an iPhone X, Nokia 3310 and a Samsung Galaxy S8 and the issue is on them all.

Is there a way to disable the internal mic or maybe there is an issue with the external mic.

Even when driving, if I switch the phone to speaker, they say it's so much better but then I can't hear them.

Last thing, is it possible to disable the light in the CD tray ?