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Firmware needed please
Posted: Fri Feb 01, 2019 11:09 am
by razvanrudy
Hi , can I please have the latest firmware for the following unit?
Order ID (Amazon UK)
203-9170590-6315513
On "About" from device I get
Model px5(1024X600)
Android version 8.0.0
Kernel version 4.4.93+ rocky@hctr930 #343 , Sat Sep 15
Build number px5-userdebug 8.0.0 OPR15.170623.007 eng.hct.20181011.175413 test-keys
MCU version MTCE_KLD_V2.94e_1
Re: Firmware needed please
Posted: Sun Feb 03, 2019 11:54 am
by Jammy
Hi, your firmware is the latest one. More query,you can contact the pumpkin customer service via amazon messages.
Re: Firmware needed please
Posted: Sun Feb 03, 2019 3:11 pm
by razvanrudy
I know it's the last one.....I just want to have the file for backup in case on any problems. In case that I am messing something or if any sudden problems.
Re: Firmware needed please
Posted: Mon Feb 04, 2019 9:34 am
by Jammy
Hi, don't worry. Any query, you can contact the pumpkin customer service freely. I suggest you flash the firmwate under tbeir guidance.
Re: Firmware needed please
Posted: Mon Feb 04, 2019 6:18 pm
by razvanrudy
The problem is that in case of any issue if I have the firmware I can reinstall it first straight away and only after that if the problem is not fixed to contact costumer services and ask for help. I have experience on how to flash a firmware but the problem is that I don't have the file.......contacted the seller trough Amazon message and I got the same answer......."contact us when you have a problem"...... which honestly I don't understand.......why this reticence on providing the file to a costumer ? For me like costumer is more easy and faster if I allready have the file..... and I would contact the costumer service only when and if I have a hardware problem.
Re: Firmware needed please
Posted: Wed Feb 06, 2019 5:12 am
by Jammy
Hi,here it is.
https://mega.nz/#!OHIUxSxD!EwYOFSDpJD2K ... GL3MX0I.We hope you can cintact the pumpkin customer service because they can provide you the correct and the latest firmqare if needed. And there really exist some risk while flashing the firmware.
Re: Firmware needed please
Posted: Wed Feb 06, 2019 4:17 pm
by razvanrudy
Thank you for that....really appreciated. Hopefully I will not have to use it........
L.E.
The link is not working......it ask for a decription key......
Re: Firmware needed please
Posted: Fri Feb 08, 2019 3:01 am
by Jammy
Re: Firmware needed please
Posted: Fri Feb 08, 2019 2:42 pm
by razvanrudy
Thank you for your support.....