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PUMPKIN CAR STEREO SUPPORT CENTER • Pumpkin RQ0278E problems, new firmware?
Page 1 of 2

Pumpkin RQ0278E problems, new firmware?

Posted: Thu Jan 19, 2017 2:29 pm
by NuDeliTy
Hello,

I have a lot of trouble
Gps is slow, google play wont work correctly, the screen wont turn on every time the car starts, the device turs on or the led, but screen not. Bought it from ebay.de transaction nr is: 1606896820018

Should i try the new firmware you released, can you send me the link please?

Best regards, Thomas.

Re: Pumpkin RQ0278E problems, new firmware?

Posted: Fri Jan 20, 2017 1:32 am
by Jammy
Hi,
Sorry for the trouble caused.
You can install the new firmware and try to solve the issues, here is the link of the latest firmwware.
https://mega.nz/#!QFFV2DqY!SgNvVjn3HxvI ... cr1BPDo304
Regards

Re: Pumpkin RQ0278E problems, new firmware?

Posted: Mon Feb 06, 2017 11:25 am
by n4droid
Good morning,
I wanted a kindly information as possible. The firmware and MCU of RQ0278E model and RQ0278E-ES model compatible? Thank you

Re: Pumpkin RQ0278E problems, new firmware?

Posted: Tue Feb 07, 2017 7:25 am
by Jammy

Re: Pumpkin RQ0278E problems, new firmware?

Posted: Tue Feb 07, 2017 7:50 am
by n4droid
Good morning
here is the required data.
N ° Build 20161220
MCU: MTCD_LM_V1.94b_1
27 oct 2016
ANDROID 5.1.1
gps I find it very slow even wondered why info for software updates and MCU.
Thank you

Re: Pumpkin RQ0278E problems, new firmware?

Posted: Wed Feb 08, 2017 3:05 am
by Jammy
Hi,
If you used the online GPS, it's also related to the internet connection status.
The reason that I need the information for software and mcu update is used for checking if the new update work.
Here is the link of the update firmware for your unit.
https://mega.nz/#!QFFV2DqY!SgNvVjn3HxvI ... cr1BPDo304
Regards

Re: Pumpkin RQ0278E problems, new firmware?

Posted: Wed Feb 08, 2017 5:00 am
by n4droid
Good morning,
I tried to download the file that you have kindly posted it presents itself to me the word "file unavailable" ..... from where can I withdraw?
Thank you

Re: Pumpkin RQ0278E problems, new firmware?

Posted: Thu Feb 09, 2017 3:38 am
by Jammy
Hi,
Sorry about this.
Here is the link for you.
https://mega.nz/#!FF8E0bAb!SgNvVjn3HxvI ... cr1BPDo304
Regards

Re: Pumpkin RQ0278E problems, new firmware?

Posted: Mon Mar 27, 2017 6:00 pm
by dibbelabes

Re: Pumpkin RQ0278E problems, new firmware?

Posted: Tue Mar 28, 2017 10:08 am
by Jammy
Hi,
Sorry for the late update.
We just got a new firmware and mcu from the factory, they said that it could solve the GPS signal problem.
Here is the link for you.
https://mega.nz/#!RdkTADJa!_7dmoYNMMC-B ... HR-kI_2ZxU
https://mega.nz/#!Fc1DHDgJ!SzSj01-uwRum ... QFL3Qq5o6g

Please download both the firmware and mcu through your browser, just copy the file into an empty (micro)SD card, make sure the file is in root of the card.(ie, when you open the card, the file is directly located there)

Then please insert the sd card with the firmware file and mcu into the GPS slot.
The unit will recognize the update firmware automatically and pop out a dialog, choose "wipe data and format flash", then click Install, the unit will finish the update after a few minutes.

After the firmware updating, then go to the settings--about tablet to click MCU update.
Regards