PUMPKIN CAR STEREO SUPPORT CENTER

Hello,

Can someone please assist me with how to fix my Pumpkin unit.
The GPS stopped working (IGO) app, stating that the GPS card is not inserted in the slot. I have tried to remove and reinsert and it does not seem to recognize that the card is installed.

I tried the card in my computer and the card works fine. I also tried copying the files to another 8GB card to make sure and I am still getting the same problem.

Does anyone know what I need to do?

This is the information for the unit.

Pumpkin Head unit
Model number S07
S/N 000D18A1569D
Android 4.4.4 Kitkat 08082015( need update?)
CPU armv7 1.6GHz (x2)

Hi,
Sorry for the late reply due to the Chinese New Year's Day.
Could you please tell us you order number or product SKU?
This information is very important for us to provide you best solution.
Regarding your issue, the GSP card slot may be damaged.
If the unit have another SD card slot, please insert the SD card into the SD card slot to use.
And the USB cable can perform as same as the GSP card.
Regards