Problems with usb Play

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chesterfield17
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Joined: Mon Aug 12, 2019 7:37 am
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Problems with usb Play

Postby chesterfield17 » Mon Aug 26, 2019 5:37 pm

Hello i have a px5 android 8.0 radio with DVD.

When i want to play Music from usb the media player only gives me the Option to Play from sd card or intern memory, there is no usb Option

When i try using an explorer and go to usb then the radio Plays from usb

So i Think the Music player is the Problem

Does anyone have another media player to Play Music from usb ??

Thanks
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Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Problems with usb Play

Postby Jammy » Tue Aug 27, 2019 1:17 am

Hello,

There is an SKU label on the back of the radio or on the package box.
Could you check it? After knowing the SKU, we can tell you the resolution.
Wait for your reply.

Jammy

chesterfield17
Posts: 5
Joined: Mon Aug 12, 2019 7:37 am
Contact:

Re: Problems with usb Play

Postby chesterfield17 » Tue Aug 27, 2019 4:17 pm

The Kabel Nummer is VA0201B-B01

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Problems with usb Play

Postby Jammy » Wed Aug 28, 2019 6:29 am

HI,

After you insert the USB, is there a USB icon display on the upper left corner of the car screen?
Or you can insert the front and rear USB ports seperately.

Best Regards,
Jammy

chesterfield17
Posts: 5
Joined: Mon Aug 12, 2019 7:37 am
Contact:

Re: Problems with usb Play

Postby chesterfield17 » Wed Aug 28, 2019 10:31 am

When i inset the usb stick i have a Icon on the Display

I have Test with front and rear usb Ports

When i go over an other app (cx Datei explorer ) i can navigate to usb stick an Play the music from usb stick

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Problems with usb Play

Postby Jammy » Thu Aug 29, 2019 1:32 am

Hi,

Or maybe you can change a music palyer, maybe the music player you use now do not compatible.

Jammy

chesterfield17
Posts: 5
Joined: Mon Aug 12, 2019 7:37 am
Contact:

Re: Problems with usb Play

Postby chesterfield17 » Thu Aug 29, 2019 7:20 pm

Hi will test an other media player

The installed media player is the original player

I ask google for an other media player but i dont finde an other player

Can you Tell me where i can find on ?

Or do you have a download link for me ????

Thanks

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Problems with usb Play

Postby Jammy » Fri Aug 30, 2019 2:07 am

Hi,

We think maybe the file format uncorrectly, please check whether the usb music format is mp3.

Thank you
Jammy

chesterfield17
Posts: 5
Joined: Mon Aug 12, 2019 7:37 am
Contact:

Re: Problems with usb Play

Postby chesterfield17 » Fri Aug 30, 2019 5:49 pm

Hi i have download a version from google

I have deinstall the media player and install it.

Yet the media player works with usb

Thanks for your Help

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Problems with usb Play

Postby Jammy » Mon Sep 02, 2019 2:16 am

That's great. :D


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