PUMPKIN CAR STEREO SUPPORT CENTER

hi. i buy from amazon my pumpkin stereo. this works great but i have some issues. when i check the temperature with cpu-z or other app, on 30 min of use of maps, spotify and some calls i can see he it 100+ degrees. is this fine? i don't think.. i have some buzz interference when i play spotify and other music app. ok google don't recognize my microphone and on call my voice is low and far. on the radio app the seek button skip frequency 0.05 per time and don't skip to the next radio station disponible. i want see if an updated mcu and firmware resolve my issue.
sku aa0437b-a07 MCU version: csn2_05312019_173534 build number: 201906111729
tnx in advance

Hi,

Sorry for that we do not have the update fimeware of this sku.
And it is risk to update the firmware.

Any question, you can contact our customer service via Amazon or write to support@autopumpkin.com.
Our colleague will give you resolution of the problem.

Thank you
Jammy

ok. and for the problems? how i fix this? i see today another thing. the gps fix is poor and really slow. 40+ min and no satellite fix...

Hi,

Sorry for the weekend delay.
I have consulted our technical. And we think the temperature is normal, and it has a heat sink in it.

Can you take a video for the buzz interference when play music?
so we can excatly know the problems.
Or you can try to turn off the car engine, and test whether it still have the noise.

Jammy

hi. some news for mcu and firmware update? i think a newest one is out. tnx in advance

p.s. how i can change boot screen animationwith a custom one?

someone here??

and i still have the noise problem when playing a song or switching between a song to another. or when the stereo activate the speaker in generally. i can't make a video of the problem why on the video we can't hear the problem... so i hope a new mcu and firmware update can fix this

p.s. if the car is turned off the noise is still there

Hello,

Sorry for the delay.
Here are the latest firmware and MCU.

Firmware: https://mega.nz/#F!GC4QCazA!aWKsDx7nHaPu94SlcztAIw
Update steps: Do not unzip and open the file after downloading, copy kupdate.zip to the root directory of the U disk, and insert it into the car. It will automatically recognize the upgrade.

MCU: https://mega.nz/#!bXpUQAzb!l-5Nn8qyiHIF ... HcHO4wC6Cc
Update steps: Download-Copy the update2.bin file to the root directory of the SD / USB card-Insert the SD card / USB interface of the car-Click the car settings-Car settings-System upgrade Restore factory settings-Upgrade MCU.

Jammy

tnx i will try it soon

hi. is it possible to have android 10 and a new mcu for this head unit? the old update works fine but i still have slow gps fix , bad call quality and noise on music reproduction. the other think works good. tnx in advance