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PUMPKIN CAR STEREO SUPPORT CENTER • Navigation chrashes - new firmware CN10-02307B
Page 1 of 1

Navigation chrashes - new firmware CN10-02307B

Posted: Tue Dec 24, 2019 4:23 pm
by andromaliuz
Hi,

I had to switsch my navigation software from Navigon (which had some starting issues, but seldomly chrashed) to a new software. Any I used regularly crashes after a certain amount of time (0,5 to 3 h) - TomTom, Sygic, Copilot, Google, Waze...

Is there some firmware update for my unit CN10-02307B?

t8.3.19-11-00-453101-171129
v9.2.2_20180330.180833

Or some other fix? The main difference I realized is, that of these programs use Google Speech (which is functioning, using internal voices does not help)

Regs and thx

Re: Navigation chrashes - new firmware CN10-02307B

Posted: Wed Dec 25, 2019 2:46 am
by Jammy
Hi,

Are you using the online maps?
Does your Internet connect normally? Your browser can be surfed the Internet?
And can you take a video for us to check clearly what's the problem of your car stereo?

Thank you
Jammy

Re: Navigation chrashes - new firmware CN10-02307B

Posted: Wed Dec 25, 2019 9:18 am
by andromaliuz
Hi,

the respective navigation just closes without error message and the android home screen shows up. The navigation software (and interestingly other navigation software as well) can not be restarted before I have rebooted the unit. Nothing too spectacular to make a video from, I can try but it is not predictable when this happens.

To your questions I use offline maps on the internal storage (not sd card) and everything else is working fine. I tried not to use other programs in parallel as well, like bluetooth music, but this did not help either.

Regs

Re: Navigation chrashes - new firmware CN10-02307B

Posted: Thu Dec 26, 2019 3:02 am
by Jammy
Hi,

Which country do you come from?
We want to send our offline maps to you and use Sygic Navigation to open it.

Thank you
Jammy

Re: Navigation chrashes - new firmware CN10-02307B

Posted: Thu Dec 26, 2019 8:17 am
by andromaliuz
Hi,

Germany, but I would need Europe for crossborder navigation. Could you also explain the reason or the solution?

Thanks

Re: Navigation chrashes - new firmware CN10-02307B

Posted: Fri Dec 27, 2019 3:06 am
by Jammy
Hi,

Here is the whole of Europe maps.
https://mega.nz/#!HGAnHIAL!30chbW-PJzGp ... STQgh9TFBg
Download first, and then unzip the file, place the unzipped folder in the root directory (first-level directory) of the built-in storage. Open the folder and click IGOWD_IL.apk.
The reference video: https://www.youtube.com/watch?v=GomHnixfDiw

If this way is not feasible, our technical team will find other solutions.

Thank you
Jammy